Taimur Khan
Southall,,United Kingdom
Summary
Procurement & Provisioning Administrator with 3 years of experience in end-to-end procurement and delivery of hardware/software solutions. Successfully managed all procurement operations independently for 1 year during manager's maternity leave. Expertise in supplier negotiations, purchase order management, and software/hardware license renewals, utilizing ServiceNow and Excel to enhance operational accuracy. Demonstrated ability to foster strong supplier and customer relationships, streamline processes, and achieve cost savings while maintaining compliance and service continuity.
Overview
7
7
years of professional experience
8
8
years of post-secondary education
Work history
Procurement and Provisioning Administrator
Kerv Experience
Richmond, Richmond upon Thames
06.2022 - 08.2025
- Managed new orders and software/hardware license renewals for multiple customers, ensuring uninterrupted service.
- Maintained accurate procurement records, including contracts, purchase orders, and invoices, ensuring compliance with company policies.
- Built and maintained strong supplier and customer relationships, resolving issues proactively and ensuring timely deliveries.
- Provided customer support via ServiceNow and reconciled invoice breakdowns in Excel to improve operational accuracy.
- Independently led procurement operations for 12 months during manager’s maternity leave, maintaining workflow continuity and stakeholder satisfaction.
Customer Advisor
Three UK
Hounslow
10.2019 - 06.2022
- Delivered exceptional customer service by resolving issues, resulting in 95% customer satisfaction.
- Ranked within top 20 employees for outstanding sales performance.
- Engaged in team meetings, providing insights to elevate service quality and performance.
Software Development Apprentice
Techholic
London
01.2019 - 09.2019
- Learnt and implemented coding languages like HTML, CSS and JavaScript in various projects.
- Worked closely with senior developers to understand project requirements and translate them into functional code.
- Utilised agile methodologies such as Scrum to complete and deliver projects.
Education
A-Levels - Biology, Chemistry & Mathematics
Lampton School
Hounslow 09.2015 - 09.2017
GCSEs -
Heston Community School
Heston, Hounslow 09.2009 - 09.2015
Skills
- Procurement & Contract Management
- ServiceNow (Ticketing & Customer Support)
- Excel (Invoice Analysis, Data Reconciliation, Reporting)
- Negotiation & Cost Management
- Attention to Detail
- Time Management & Multitasking
References
References available upon request.
Timeline
Procurement and Provisioning Administrator
Kerv Experience
06.2022 - 08.2025
Customer Advisor
Three UK
10.2019 - 06.2022
Software Development Apprentice
Techholic
01.2019 - 09.2019
A-Levels - Biology, Chemistry & Mathematics
Lampton School
09.2015 - 09.2017
GCSEs -
Heston Community School
09.2009 - 09.2015
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