Experienced security and logistics professional with extensive expertise in complaint resolution, emergency management, and surveillance operations. Proficient in CCTV monitoring, crowd control, and conflict resolution techniques, complemented by strong investigative skills and a solid understanding of criminal law. Adept at safe driving practices, journey planning, and vehicle maintenance, ensuring efficient operations in dynamic environments. Certified in First Aid and CPR with a proven ability to manage access control, hazard assessments, and emergency procedures. Committed to maintaining safety standards while leveraging advanced skills in behaviour observation and crime prevention methods to support organisational goals.