Taibah Aftab
Bradford
Summary
Versatile professional with 9 years experience in customer service, sales, and retail environments. Demonstrates expertise in cash handling, inventory management, and product knowledge, complemented by strong proficiency in Microsoft Office. Skilled in bartending, waitressing, and hostess roles, with a proven ability to deliver exceptional service in fast-paced settings. Adept at childminding and fostering positive client relationships through effective communication and attention to detail. Committed to leveraging diverse skills to contribute to dynamic team environments and achieve organisational goals.
Overview
9
9
years of professional experience
2018
2018
years of post-secondary education
1
1
Certification
Work history
Assistant Manager in Training
Hollywood Bowl Group
Bradford
09.2022 - 10.2024
- Successfully finished assistant manager training in April 2024
- Supervised shifts, maintaining operational continuity and addressing team needs effectively
- Resolved customer complaints efficiently and effectively
- Started daily operations by opening centre and preparing tills, secured centre nightly, ensuring thorough closure before departure.
- Organised schedules for a team of more than 35
Store Associate/ Key Holder
Barnardo's
Bradford
01.2022 - 08.2022
- Efficiently priced and displayed new and donated stock on shop floor
- Liaised with customers to identify and locate desired products
- Handled tills with precision ensuring accurate financial transactions
- Managed daily opening and closing operations for store whilst ensuring accurate cash reconciliation at end of day
- Monitored and secured premises by locking doors and checking for unauthorised access risks
Bartender/Receptionist
Hollywood Bowl
Bradford
09.2018 - 11.2021
- Efficiently prepared and served beverages during peak business hours whilst keeping bar area spotless and tidy, adhering to health guidelines
- Maintained licensing law compliance by verifying ID and refusing service without proof of age
- Operated bar tills, accurately managing cash and card payments
- Maintained adequate bar stock levels, replenishing daily to ensure smooth operations
- Surpassed role objectives by regularly achieving and exceeding set targets and expectations
Waitress
BOMBAY RESTAURANT
Bradford
06.2018 - 09.2018
- Ensured timely delivery of food and beverages, maintaining service standards
- Optimised service flow by liaising effectively with wait staff, hosts and kitchen personnel
- Processed cash payments and issued correct change and receipts using POS systems
- Monitored guest satisfaction during meals and recommended additional items to boost revenue
- Ensured all orders met quality standards to maintain exceptional recipe and presentation consistency
Bartender/ Waitress
Toro's Steakhouse Bradford
Bradford
06.2017 - 06.2018
- Delivered food and beverage orders within established timeframes, maintaining service efficiency
- Improved kitchen sustainability through considered recycling and waste disposal measures
- Welcomed guests with warmth and enthusiasm, recommending beverage and snack choices during menu selections
- Facilitated smooth flow of service by effectively coordinating service with other wait staff, hosts and kitchen staff
Student Placement
Barkerend Childrens Place Day Nursery
11.2016 - 06.2017
- Taught children to organise and care for toys, leading by example in maintaining clean, tidy play spaces
- Coordinated age-appropriate activities to enhance learning development, including art, music and physical pursuits
- Accompanied children to parks and play spaces, providing diligent supervision for maximised child safety
- Supported children's development with learning-through-play activities, aiding social, emotional and educational growth
- Built positive, professional relationships with children and family members, providing a safe, trusting care environment
Cashier
Akas Checkout
08.2016 - 10.2016
- Recorded daily transaction information using POS systems, enabling stock success monitoring
- Processed sales, exchange and refund transactions efficiently to reduce customer waiting times
- Requested official identification for tobacco purchases, verifying details to consistently meet strict legal standards
- Displayed and restocked items in visually-appealing displays, in line with brand merchandising guidelines
- Checked notes with money checking pens and examined coins carefully to spot and refuse counterfeit currency
Education
certificate -
Bradford, EnglandGCSE - English, Maths
Hanson Academy
Skills
- Sales
- Hostess
- Serving Experience
- Waitress
- Bartending
- Childminding
- Product knowledge
- Cash handling
- Retail
- Customer Service
- Microsoft Office
- Inventory
- Customer service
Certification
First Aid
Timeline
Assistant Manager in Training
Hollywood Bowl Group
09.2022 - 10.2024
Store Associate/ Key Holder
Barnardo's
01.2022 - 08.2022
Bartender/Receptionist
Hollywood Bowl
09.2018 - 11.2021
Waitress
BOMBAY RESTAURANT
06.2018 - 09.2018
Bartender/ Waitress
Toro's Steakhouse Bradford
06.2017 - 06.2018
Student Placement
Barkerend Childrens Place Day Nursery
11.2016 - 06.2017
Cashier
Akas Checkout
08.2016 - 10.2016
GCSE - English, Maths
Hanson Academy
certificate -
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