Summary
Overview
Work history
Education
Skills
Certification
Affiliations
Timeline
Generic

Tahlia Beale

Brighton

Summary

Customer-focused professional with experience in horticulture and customer service. Proven ability to connect with clients and deliver tailored solutions. Committed to enhancing customer satisfaction and providing reliable service in fast-paced environments.

Overview

9
9
years of professional experience
3
3
years of post-secondary education
1
1
Certification

Work history

Horticultural Customer Advisor

Dobbies Garden Centre
Brighton
2024.04 - 2026.02
  • Utilised tools and equipment to effectively maintain horticultural displays and work areas.
  • Applied horticultural knowledge to identify plants and diagnose environmental stress.
  • Organised monthly customer engagement events for children, adults and dogs, enhancing community interest in gardening.
  • Designed floral displays to attract customer attention and boost sales.

Independent Dog Walker & Pet Sitter

Bath & Brighton
2017.06 - 2026.02
  • Provided reliable pet care services for multiple clients, including dog walking and overnight sitting.
  • Built long-term client trust through professionalism, responsibility and clear communication.
  • Managed scheduling independently while balancing education and other employment commitments.
  • Adapted care routines to individual animal needs, demonstrating attentiveness and problem-solving skills

Customer Service Assistant

Admiral Slots & Casino
Brighton
2023.01 - 2024.02
  • Conducted ID checks in line with Challenge 25 and compliance regulations while maintaining a safe and professional environment.
  • Delivered efficient food and beverage service with high standards of presentation and customer care.
  • Promoted offers, events and games through proactive and positive customer engagement.
  • Handled cash transactions accurately in a busy customer-facing environment

Reservations Assistant

Thermae Bath Spa
Bath
2021.04 - 2022.09
  • Managed high-volume booking enquiries using online reservation systems while maintaining accuracy and attention to detail.
  • Delivered friendly and professional customer service as the primary point of contact for guests.
  • Maintained detailed knowledge of services and packages to provide tailored recommendations.
  • Thrived in a fast-paced, high-traffic environment while supporting smooth front-of-house operations.

Kitchen Porter

The Tollgate Inn
Holt
2019.07 - 2021.01
  • Maintained high standards of cleanliness and hygiene across kitchen and food preparation areas in a fast-paced environment.
  • Supported chefs and kitchen staff to ensure smooth and efficient service during peak periods.
  • Managed dishwashing, waste disposal and stock rotation in line with health and safety regulations.
  • Recognised for reliability and performance with Kitchen Porter of the Year Award

Education

BSc (HONS) - Ecology and Conservation

University of Brighton
2022.09 - 2025.08

Level 2 - Electrical Installation

MET College
Brighton
2025.09 -

Skills

  • Public speaking
  • Knowledge of licensing and GDPR legislation
  • Comfortable with late hours
  • Cash handling
  • Outstanding customer service
  • Fully competent using Microsoft packages (Excel, Word, Powerpoint) and statistical analysis software (Jamovi)

Certification

  • Full UK Driving Licence
  • DBS Checked
  • Hedgehog Studentship Gold Award

Affiliations

  • Gardening
  • Music (DJ and producer)
  • Health & Wellbeing

Timeline

Level 2 - Electrical Installation

MET College
2025.09 -

Horticultural Customer Advisor

Dobbies Garden Centre
2024.04 - 2026.02

Customer Service Assistant

Admiral Slots & Casino
2023.01 - 2024.02

BSc (HONS) - Ecology and Conservation

University of Brighton
2022.09 - 2025.08

Reservations Assistant

Thermae Bath Spa
2021.04 - 2022.09

Kitchen Porter

The Tollgate Inn
2019.07 - 2021.01

Independent Dog Walker & Pet Sitter

Bath & Brighton
2017.06 - 2026.02
Tahlia Beale