Power BI
Taha Ahmed Khan
Technical Project Manager
Summary
Experienced Project Manager with top-notch implementation and project management abilities along with strong requirements gathering, scope development and team coordination abilities . Highly organized, methodical and skilled at overseeing daily milestones across high-performance teams. Excellent in building positive relationships with customers and other stakeholders. Well-versed working in Health care sector for 5 years and creating high-performing products for insurance and pharmaceutical companies.
Overview
5
5
years of professional experience
4
4
years of post-secondary education
Work History
Technical Project Manager
Dawn Health
Dubai
03.2021 - Current
- Successfully managing 2 products focused on rare disease management along with the tech team of 8 engineers through application of SDLC methodologies and exceptional leadership skills
- Successfully launched our products in 12 markets throughout APAC and SEEMEA region in last 18 months
- Successfully made the products GDPR compliant to comply with the EU regulations
- Gathered project requirements through interactions, meetings and walk throughs with clients to develop business requirements documents (BRD), functional requirements documents (FRD) and user flow diagrams
- Developed project plans and managed project scope using methodologies to guide projects from conceptualization to implementation and maintenance
- Oversaw large portfolio of projects to support teams, report progress and influence positive outcomes for key stakeholders.
- Partnered with project team members to identify and quickly address problems
- Communicated project plans and progress to key stakeholders and project contributors
- Accomplished client goals by providing quality technical projects
- Investigated and corrected or escalated project problems
- Maintained project schedules by managing timelines and making proactive adjustments
- Managed and motivated project teams to promote collaboration and keep members on-task and productive
Associate Project Manager
Health at Hand
Dubai
08.2019 - 02.2021
- Managed 5 products which includes white-label solutions and SKDs for Insurance companies
- Managed a team of 10 engineers to deliver high level of service to clients to both maintain and extend relationship for future business opportunities
- Lead backend integrations with insurance companies to provide access of tele-consultation to their clients.
- Provided support to the patients and resolves their issues generated through Zendesk
- Provided internal support to the business and the in-house doctors to make sure that their system related queries are resolved as soon as possible
- Gathered new feature/integration requirements through interactions, meetings and walk throughs with clients and to develop business requirements documents (BRD), functional requirements documents (FRD) and technical documents
- Maintained tactical control of project budgets and timelines to keep teams on task and achieve schedule targets
- Partnered with project team members to identify and quickly address problems and adjusted project plans to account for dynamic targets, staffing changes and operational specifications
- Updated customers and senior leaders on progress and roadblocks
- Documented project progress to fulfill project requirements and establish traceability
- Monitored and tracked project metrics and collected data to share with project members
- Verified quality of deliverables and conformance to specifications before submitting to clients
- Tracked project and team member performance closely to quickly intervene in mistakes or delays
- Scheduled and facilitated meetings between project stakeholders to discuss deliverables, schedules and conflicts
- Maintained open communication by presenting regular updates on project status to customers
Senior Software Quality Assurance Engineer
Health at Hand
Dubai
05.2018 - 07.2019
- Resolved technical issues and forecasted troubleshooting complications during software trials
- Developed and executed QA test cases, scripts and procedures for automated software maintenance
- Designed, executed and maintained automated test scripts for in-project deployment
- Collaborated with QA analysts to establish, meet and maintain quality assurance thresholds based on best-practice tools
- Fixed identified issues to improve workflows
- Tested functional and compatibility of new programs or updates in comparison to existing applications
- Advised developers on problems with databases, performance and other issues
- Monitored resolution of bugs, tested fixes and helped developers tackle ongoing problems by providing QA perspective
- Kept scripts and test cases updated with current requirements
- Completed in-depth usability testing on Windows, Android and iOS mobile devices
- Collaborated with product owners to stay current on intended functionality
- Recommended changes and corrections to developers for optimal software performance and usability
- Optimized test cases to maximize success of manual software testing
- Incorporated delivery requirements into planning of testing schedules
Software Quality Assurance Engineer
Next Generation Innovations
Karachi
04.2017 - 04.2018
- Resolved technical issues and forecasted troubleshooting complications during software trials
- Developed and executed QA test cases, scripts and procedures for automated software maintenance
- Supported trouble sites to mitigate obstacles and foster successful client delivery
- Assessed application patches and updates at development, testing and quality assurance stages
- Tested software to assess optimal in-project deployment
- Collaborated with QA analysts to establish, meet and maintain quality assurance thresholds based on best-practice tools
- Tested functional and compatibility of new programs or updates in comparison to existing applications
- Evaluated function, performance and design compliance of every product against design standards and customer needs
- Operated under Agile and Scrum frameworks to complete releases and well-organized sprints
Education
Bachelor of Engineering - Computer Engineering
Ned University of Engineering And Technology
Karachi, Pakistan 01.2013 - 12.2016
Skills
Quality Assurance
Agile Project Management
Vendor Relationship Management
Risk Mitigation Planning
Documentation Management
Planning and Coordination
Written Communication
Active Listening
Problem-Solving
Technical project planning
Strategic planning
Attention to Detail
Decision-Making
Teamwork and Collaboration
Analytical and Critical Thinking
Software
Miro
Figma
Slack
Jira
Azure DevOps
Trello
Drawio
Vyond
Zeplin
Timeline
Technical Project Manager
Dawn Health
03.2021 - Current
Associate Project Manager
Health at Hand
08.2019 - 02.2021
Senior Software Quality Assurance Engineer
Health at Hand
05.2018 - 07.2019
Software Quality Assurance Engineer
Next Generation Innovations
04.2017 - 04.2018
Bachelor of Engineering - Computer Engineering
Ned University of Engineering And Technology
01.2013 - 12.2016