Summary
Overview
Work History
Education
Skills
Software
Timeline
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Taha Ahmed Khan

Taha Ahmed Khan

Technical Project Manager

Summary

Experienced Project Manager with top-notch implementation and project management abilities along with strong requirements gathering, scope development and team coordination abilities . Highly organized, methodical and skilled at overseeing daily milestones across high-performance teams. Excellent in building positive relationships with customers and other stakeholders. Well-versed working in Health care sector for 5 years and creating high-performing products for insurance and pharmaceutical companies.



Overview

5
5
years of professional experience
4
4
years of post-secondary education

Work History

Technical Project Manager

Dawn Health
Dubai
03.2021 - Current


  • Successfully managing 2 products focused on rare disease management along with the tech team of 8 engineers through application of SDLC methodologies and exceptional leadership skills
  • Successfully launched our products in 12 markets throughout APAC and SEEMEA region in last 18 months
  • Successfully made the products GDPR compliant to comply with the EU regulations
  • Gathered project requirements through interactions, meetings and walk throughs with clients to develop business requirements documents (BRD), functional requirements documents (FRD) and user flow diagrams
  • Developed project plans and managed project scope using methodologies to guide projects from conceptualization to implementation and maintenance
  • Oversaw large portfolio of projects to support teams, report progress and influence positive outcomes for key stakeholders.
  • Partnered with project team members to identify and quickly address problems
  • Communicated project plans and progress to key stakeholders and project contributors
  • Accomplished client goals by providing quality technical projects
  • Investigated and corrected or escalated project problems
  • Maintained project schedules by managing timelines and making proactive adjustments
  • Managed and motivated project teams to promote collaboration and keep members on-task and productive

Associate Project Manager

Health at Hand
Dubai
08.2019 - 02.2021
  • Managed 5 products which includes white-label solutions and SKDs for Insurance companies
  • Managed a team of 10 engineers to deliver high level of service to clients to both maintain and extend relationship for future business opportunities
  • Lead backend integrations with insurance companies to provide access of tele-consultation to their clients.
  • Provided support to the patients and resolves their issues generated through Zendesk
  • Provided internal support to the business and the in-house doctors to make sure that their system related queries are resolved as soon as possible
  • Gathered new feature/integration requirements through interactions, meetings and walk throughs with clients and to develop business requirements documents (BRD), functional requirements documents (FRD) and technical documents
  • Maintained tactical control of project budgets and timelines to keep teams on task and achieve schedule targets
  • Partnered with project team members to identify and quickly address problems and adjusted project plans to account for dynamic targets, staffing changes and operational specifications
  • Updated customers and senior leaders on progress and roadblocks
  • Documented project progress to fulfill project requirements and establish traceability
  • Monitored and tracked project metrics and collected data to share with project members
  • Verified quality of deliverables and conformance to specifications before submitting to clients
  • Tracked project and team member performance closely to quickly intervene in mistakes or delays
  • Scheduled and facilitated meetings between project stakeholders to discuss deliverables, schedules and conflicts
  • Maintained open communication by presenting regular updates on project status to customers

Senior Software Quality Assurance Engineer

Health at Hand
Dubai
05.2018 - 07.2019
  • Resolved technical issues and forecasted troubleshooting complications during software trials
  • Developed and executed QA test cases, scripts and procedures for automated software maintenance
  • Designed, executed and maintained automated test scripts for in-project deployment
  • Collaborated with QA analysts to establish, meet and maintain quality assurance thresholds based on best-practice tools
  • Fixed identified issues to improve workflows
  • Tested functional and compatibility of new programs or updates in comparison to existing applications
  • Advised developers on problems with databases, performance and other issues
  • Monitored resolution of bugs, tested fixes and helped developers tackle ongoing problems by providing QA perspective
  • Kept scripts and test cases updated with current requirements
  • Completed in-depth usability testing on Windows, Android and iOS mobile devices
  • Collaborated with product owners to stay current on intended functionality
  • Recommended changes and corrections to developers for optimal software performance and usability
  • Optimized test cases to maximize success of manual software testing
  • Incorporated delivery requirements into planning of testing schedules

Software Quality Assurance Engineer

Next Generation Innovations
Karachi
04.2017 - 04.2018
  • Resolved technical issues and forecasted troubleshooting complications during software trials
  • Developed and executed QA test cases, scripts and procedures for automated software maintenance
  • Supported trouble sites to mitigate obstacles and foster successful client delivery
  • Assessed application patches and updates at development, testing and quality assurance stages
  • Tested software to assess optimal in-project deployment
  • Collaborated with QA analysts to establish, meet and maintain quality assurance thresholds based on best-practice tools
  • Tested functional and compatibility of new programs or updates in comparison to existing applications
  • Evaluated function, performance and design compliance of every product against design standards and customer needs
  • Operated under Agile and Scrum frameworks to complete releases and well-organized sprints

Education

Bachelor of Engineering - Computer Engineering

Ned University of Engineering And Technology
Karachi, Pakistan
01.2013 - 12.2016

Skills

    Quality Assurance

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Software

Power BI

Miro

Figma

Slack

Jira

Azure DevOps

Trello

Drawio

Vyond

Zeplin

Timeline

Technical Project Manager

Dawn Health
03.2021 - Current

Associate Project Manager

Health at Hand
08.2019 - 02.2021

Senior Software Quality Assurance Engineer

Health at Hand
05.2018 - 07.2019

Software Quality Assurance Engineer

Next Generation Innovations
04.2017 - 04.2018

Bachelor of Engineering - Computer Engineering

Ned University of Engineering And Technology
01.2013 - 12.2016
Taha Ahmed KhanTechnical Project Manager