Tafadzwa Margaret Mwabvu
Ballymoney,Mid and East Antrim
Summary
Compassionate Care Assistant with deep-rooted empathy and commitment to enhancing patient well-being. Skilled in providing daily care, emotional support, and creating comfortable living environments. Known for fostering positive relationships and contributing to cohesive team. Very attentive care assistant skilled in helping home-bound clients. Diligent about following treatment plans, updating documentation and maintaining healthy environments. Strengths include time management, organisation and multitasking.
Takes on challenging new role harnessing interpersonal skills, collaboration and problem-solving. Driven to deliver high-quality service and consistent results.
Overview
16
16
years of professional experience
7
7
years of post-secondary education
1
1
Certification
Work history
Care assistant
Compete Home Care
Crumlin, Antrim
02.2025 - Current
- Adhered strictly to professional standards, regulations and policies at all times while executing duties.
- Collaborated with healthcare team for effective patient care delivery.
- Followed strict dietary plans tailored for each patient's health condition resulting in improved overall health status of residents.
- Used outstanding communication and interpersonal skills to build positive relationships with clients for exceptional satisfaction ratings.
- Submitted reports to manager regarding status of client.
- Maintained optimal safety standards throughout client home and care environments, prioritising risk-reduction, health and hygiene.
- Used manual handling techniques and lifting aids to position clients in safe, comfortable postures.
- Helped individuals manage daily activities of living due to age, illness or injury, or chronic condition.
- Fed clients with severe limitations and assisted more mobile clients with self-feeding.
- Encouraged independence among patients whilst assisting them with tasks.
- Administered medication to patients, ensuring proper health management.
Health care assistant
Medcom Personnel
Ballymena, Antrim
12.2023 - Current
- Assisted in all aspects of personal care, retaining comfort and dignity.
- Helped individuals with day-to-day activities while consistently encouraging independence and self-belief.
- Maintained confidentiality and compliance standards for optimised patient care.
- Delivered high-quality care to clients with disabilities, achieving care plan objectives.
- Monitored client health conditions and reported immediate issues to manager.
- Monitored individual's physical and emotional wellbeing, promptly reporting changes and providing suggestions for care plan adjustments.
- Used outstanding communication and interpersonal skills to build positive relationships with clients for exceptional satisfaction ratings.
- Maintained high levels of client satisfaction by providing tailored, personalised care that consistently met individual needs.
- Ensured patients took all medications as prescribed by their doctor, recording details of timings and side effects.
Front of house manager
Rays Kitchen
Durban South Africa, Ballito
03.2010 - 12.2023
- Ensured smooth operation of restaurant by delegating tasks effectively.
- Managed team rosters to maintain optimal customer service levels.
- Resolved customer complaints promptly, ensuring satisfaction and repeat business.
- Coordinated with kitchen staff for seamless table service during peak hours.
- Maintained high standards of cleanliness and hygiene within restaurant premises.
- Streamlined booking system to enhance efficiency and reduce waiting times for customers.
- Conducted regular training sessions for staff to improve service quality.
- Enforced company policies consistently, maintained disciplined work environment.
- Fostered positive relationships with customers, enhancing brand reputation in process.
Education
NVQ Level 2 - Health
Alison Academy
South Africa 06.2022 - 03.2023
NVQ Level 2 - Health
Red Cross Society
Harare Zimbababwe 05.2021 - 02.2022
GCSEs - Higher Education
Elise Gledhill High School
Mutare Zimbabwe 01.2003 - 12.2008
Skills
- Palliative care experience
- End-Of-Life support
- Healthcare ethical standards compliance
- Dementia care expertise
- Manual handling certification
- Mobility assistance proficiency
- Patient safeguarding
- Documentation development
- Infection prevention and control
- Medication Administration
- Food preparation
- Disability Care
- Safeguarding knowledge
- Personal care assistance
Certification
Full UK Drivers licence
Languages
English
Advanced (C1)
Timeline
Care assistant
Compete Home Care
02.2025 - Current
Health care assistant
Medcom Personnel
12.2023 - Current
NVQ Level 2 - Health
Alison Academy
06.2022 - 03.2023
NVQ Level 2 - Health
Red Cross Society
05.2021 - 02.2022
Front of house manager
Rays Kitchen
03.2010 - 12.2023
GCSEs - Higher Education
Elise Gledhill High School
01.2003 - 12.2008