Tabitha Proudley
Totton ,England
Summary
Talented individual with desire to make guests feel welcome. Energetic personality coupled with strong work ethic. Eager to demonstrate advanced skills in food safety and customer service to new, rewarding opportunity.
Overview
1
1
year of professional experience
Work History
Waitress
Mitchel and butler
Southampton , England
07.2021 - 01.2022
- Kept guest tables neat and tidy by regularly clearing away dirty dishes, used glasses and wiping down surfaces.
- Provided friendly, courteous service, maximising positive customer satisfaction ratings.
- Attended tables regularly to check customer needs were met, promptly processing additional food and drink orders.
- Warmly greeted guests upon arrival to create welcoming atmosphere.
- Discussed menu items and dietary concerns, noted special requests and suggested additional items to meet upsell goals.
- Refused drinks service to guests without appropriate proof of age.
- Regularly communicated with kitchen and bar staff to maintain smooth front of house operations, minimising potential service delays.
- Checked in with customers during meals to check orders were received correctly and met guests' expectations.
- Resolved guest complaints promptly and professionally, notifying restaurant management of concerns.
- Created friendly, welcoming atmosphere to encourage positive guest experiences, prolonging visits to increase profitability.
- Neatly set tables before guests' arrival, preparing and setting cutlery and refilling condiments.
- Performed bar closing duties, thoroughly cleaning, sanitising and replenishing stock.
- Provided efficient food and drinks service for high levels of customer satisfaction.
Education
Biology Pe psychology - A levels
Brockenhurst college
New forrest , Hampshire 09.2021
Skills
- Food and beverage service
- Table service
- Opening and closing procedures
Athlete
I compete for Southampton athletics and am dedicated to the sport
Timeline
Waitress
Mitchel and butler
07.2021 - 01.2022
Biology Pe psychology - A levels
Brockenhurst college
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