Tabitha Clews
Market Harbrough,Leicestershire
Summary
Dedicated customer service professional with extensive experience in sales and team building, seeking to leverage expertise as a Travel Advisor. Known for delivering exceptional client experiences through personalized service and attention to detail. Combines strong interpersonal skills with a genuine passion for travel and cultural exploration. Demonstrates proven ability to build lasting relationships with clients and colleagues while consistently exceeding sales targets. Natural talent for understanding clients' needs and translating them into memorable experiences
Overview
25
25
years of professional experience
7
7
years of post-secondary education
Work History
Nutrition and weight loss consultant
The One2One Diet
Market Harborough, Leicestershire
09.2016 - Current
- Award-winning consultant recognized for outstanding sales performance and customer service excellence, maintaining 95% client retention rate through personalized nutrition coaching and dedicated support
- Provide comprehensive consultations and create customized meal plans, empowering clients to achieve sustainable weight management through evidence-based strategies and ongoing motivation
- Manage full inventory operations including stock control, supplier relationships, and timely fulfilment of client orders to ensure seamless product availability
- Deliver exceptional client experience through weekly progress monitoring, adaptive program modifications, and consistent communication, resulting in strong referral network
- Built and maintained thriving client base through educational workshops, nutritional guidance, and development of practical implementation strategies for lasting lifestyle changes
Training facilitator
Lighter Life
Market Harborough, Leicestershire
03.2008 - 09.2016
- Designed and implemented comprehensive training manuals and learning programs, incorporating diverse teaching methods to accommodate different learning styles while fostering growth mindset
- Achieved consistent year-on-year sales growth of 15-20% through effective client engagement strategies and exceptional service delivery
- Conducted detailed training needs analysis to identify skills gaps, creating targeted development programs that championed continuous improvement and best employment practices
- Mentored new staff members with empathetic, people-first approach, building confidence and encouraging open communication to enhance team collaboration
- Facilitated engaging workshops and training sessions that improved both technical knowledge and customer service skills, demonstrating passionate commitment to professional development
Training manager
Olan Mills Photography
Wellingborough, Northamptonshire
02.2003 - 03.2008
- Led Make-up Department , developing department's first comprehensive training manual and implementing innovative onboarding programs focused on technical skills and customer service excellence
- Designed and delivered advanced customer service training modules alongside make-up application techniques, ensuring staff maintained high client satisfaction while delivering professional beauty services
- Created targeted training programs based on skills gap analysis, resulting in measurable improvements in both technical proficiency and client relationship management
- Facilitated regular employee development workshops covering customer experience best practices, product knowledge, and consultation skills, while monitoring individual progress to ensure consistent service standards
- Streamlined new hire onboarding through intensive induction program combining technical skills, customer service protocols, and company values, leading to faster team integration and improved client satisfaction
Makeup artist
Freelance
Uk
08.2000 - 02.2003
- Versatile makeup artist with extensive experience across bridal, fashion, and television sectors, consistently delivering exceptional results while maintaining high professional and hygiene standards
- Collaborated with major international beauty brands and production companies, creating distinctive makeup designs for fashion shows, editorial shoots, and television productions, demonstrating adaptability and creative excellence
- Provided comprehensive makeup services for weddings and special events, combining personalized consultations with flawless application techniques to enhance natural beauty and ensure client satisfaction
Education
City and Guilds Level 1&2 - Hairdressing
Stamford College
Stamford 09.1997 - 08.2000
NOCN - Artistic Make-up and Special effects
Stamford College
Stamford 09.1997 - 08.2000
TA 101 - Introduction to TA
The Berne Institute
Loughborough 04.2009 - 04.2009
BTEC Level 3 - Operating a Weight Management Consultancy
Edexcel
Harlow 04.2007 - 08.2008
Skills
- Microsoft Office Suite
- Creative communication
- Situational adaptability
- Strong problem solving
- Creativity and innovation
- Logical problem solving
Affiliations
- Local Theatre, Face and body Painting, Traveling, Cooking
Accomplishments
Silver Elite Business Award The 1:1 Diet 2024
Gold Champion The 1:1 Diet 2022
Customer Service Excellence Award The 1:1 Diet 2020
References
References available upon request.
Timeline
Nutrition and weight loss consultant
The One2One Diet
09.2016 - Current
TA 101 - Introduction to TA
The Berne Institute
04.2009 - 04.2009
Training facilitator
Lighter Life
03.2008 - 09.2016
BTEC Level 3 - Operating a Weight Management Consultancy
Edexcel
04.2007 - 08.2008
Training manager
Olan Mills Photography
02.2003 - 03.2008
Makeup artist
Freelance
08.2000 - 02.2003
City and Guilds Level 1&2 - Hairdressing
Stamford College
09.1997 - 08.2000
NOCN - Artistic Make-up and Special effects
Stamford College
09.1997 - 08.2000
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