Summary
Overview
Work history
Education
Skills
Timeline
Generic

Tabita Minculet

Summary

Detail‑oriented business support specialist with hands‑on expertise in financial systems, reporting, and data manipulation. Proficient in Excel and Microsoft Office, with strong capabilities in data transformation, process optimisation, and digital workflow enhancement. Known for a proactive mindset, adaptability, and the ability to collaborate across teams to strengthen financial controls and deliver reliable, insight‑rich reporting.

Overview

4
4
years of professional experience
3
3
years of post-secondary education

Work history

Community Safety Team Business Support Officer

Barking and Dagenham Council
03.2026 - Current
  • Managed comprehensive financial and administrative services for the Community Safety Team, including processing and monitoring invoices, complaints, and enquiries to ensure smooth operational delivery.
  • Served as the first point of contact for a wide range of internal and external enquiries, ensuring compliance with the council’s Privacy Act and GDPR regulations.
  • Liaised with Corporate and Departmental IT teams to coordinate IT account setup, laptop allocation, security passes, and onboarding training for all new Community Safety staff.
  • Processed and monitored Purchase Order requests across all areas of the Community Safety Team, ensuring accuracy and adherence to financial procedures.
  • Prepared, verified, and processed invoices and payment coding documents, maintaining high standards of accuracy and financial control.
  • Managed end‑to‑end access control processes using NET2 systems, including issuing, updating, and revoking permissions for internal and external stakeholders.

Customer Service Representative

PMR
LONDON
02.2026 - 06.2026
  • Managed daily operations for staff and residents, ensuring smooth team collaboration, and supporting timely, accurate project delivery.
  • Created and maintained Excel reporting tools to monitor daily actions progress, improve team communication, and boost workflow effectiveness.
  • Achieved rapid resolution and stakeholder satisfaction by promptly responding to enquiries and escalating complex matters to management.
  • Utilised Microsoft Office to enable precise project tracking by managing project documentation, updating records, and drafting communications in accordance with company needs.
  • Maintained and updated daily database records, ensuring data accuracy and integrity to support reliable reporting and analysis.

Technical Business Support Officer

Exchequer Southwark Council (Essential Employment)
London
10.2024 - 11.2025
  • Analysed data and reported on voucher status, giving stakeholders concise, useful updates that enhanced workflow transparency and aided project goals.
  • Optimised payment data extraction using Excel formulas, decreasing processing time from 7 minutes to a single copy-and-paste operation.
  • Collaborated with the team to test and evaluate a local data analysis tool, which increased reporting accuracy from 70% to 95%.
  • Developed standardised email templates to convey voucher payment results to stakeholders, boosting clarity and consistency.
  • Monitored expenditure and created budgets for Holiday Free School Meal vouchers to ensure correct financial allocation.
  • Cleaned and maintained datasets to ensure database functionality and avoid delays in voucher payment processing.
  • Managed project tasks tracking with Monday.com, ensuring clear deliverables, and supporting business reporting.

Technical Business Operations Officer

Royal Borough of Kensington and Chelsea
London
04.2023 - 09.2024
  • Created operational and performance reports for managers, facilitating better service delivery and data-driven decision-making.
  • Coordinated the schedules for quarterly inspections, gathering and evaluating property data to produce concise, useful insights that improved operational effectiveness.
  • Created and granted licences and legal notices for environmental health services, ensuring that data-driven tasks were processed accurately, on schedule, and in compliance.
  • Provided first-line technical support to eight departments, effectively resolving system problems and guaranteeing uninterrupted data flow, and operational stability.
  • Improved data completeness and regulatory preparedness by identifying unregistered food enterprises through data analysis and updating council databases.
  • Improved data accuracy and reporting capabilities for the Environmental Health team by maintaining and updating the Acolaid system with food registration and inspection data.

Finance and IT Operations Systems

Damson Media
London
06.2022 - 03.2023
  • Engaged with stakeholders, clients, and internal teams to gather and define business and data requirements, delivering solutions that improved response times and service quality.
  • Processed and managed financial data, including payroll, purchase orders (POs), invoicing, and expenses, ensuring accuracy, timely processing, and reliable financial records.
  • Developed and implemented an Excel-based budget tracking and financial forecasting model, improving reporting speed, accuracy, and supporting data-driven financial planning.
  • Monitored budgets and collaborated with teams to identify discrepancies, ensuring spending stayed within limits and forecasts aligned with operational needs.
  • Collaborated with the Debt Recovery Team to analyse overdue accounts and follow up on outstanding balances, contributing to improved cash flow and financial performance.
  • Oversaw operational workflows, ensuring process consistency, data accuracy, and continuity across teams.

Education

Bachelor of Science - Computer Science

University of Greenwich
London, England
09.2022 - 07.2025

Skills

  • Financial Processes & Forecasting
  • Purchase Order Management
  • Data Management & Processing
  • Project & Operations Support
  • Microsoft Office Suite
  • IT Systems Improvement
  • Technical Support

Timeline

Community Safety Team Business Support Officer

Barking and Dagenham Council
03.2026 - Current

Customer Service Representative

PMR
02.2026 - 06.2026

Technical Business Support Officer

Exchequer Southwark Council (Essential Employment)
10.2024 - 11.2025

Technical Business Operations Officer

Royal Borough of Kensington and Chelsea
04.2023 - 09.2024

Bachelor of Science - Computer Science

University of Greenwich
09.2022 - 07.2025

Finance and IT Operations Systems

Damson Media
06.2022 - 03.2023
Tabita Minculet