Summary
Overview
Work History
Education
Skills
Subjects
Reference
Timeline
Generic
Ta-Jay Cherrington

Ta-Jay Cherrington

Wain Road, Portantonio, P.O. Portland,Jamaica

Summary

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Overview

5
5
years of professional experience

Work History

Customer Service Representative

Nav Auto Sales
07.2024 - 08.2024
  • Responded to customer requests for products, services, and company information.
  • Developed strong product knowledge to provide informed recommendations based on individual customer needs.
  • Addressed customer inquiries to ensure satisfaction and foster positive service experience.
  • Maintained up-to-date knowledge of product and service changes.
  • Greeted customers on lot to answer questions about different types of vehicle and available inventory.

Customer Service Representative

Ramtulla Hardware & Supercentre
01.2024 - 04.2024
  • Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
  • Responded to customer requests for products, services, and company information.
  • Enhanced customer satisfaction by promptly addressing concerns and providing accurate information.
  • Addressed customer inquiries to ensure satisfaction and foster positive service experience.

Office Administrator

Rubee's Cleaning Agency
12.2021 - 02.2023
  • Interacted with customers by phone, email, or in-person to provide information.
  • Maintained electronic and paper filing systems for easy retrieval of information.
  • Coordinated communications, financial processing, registration, recordkeeping, and other administrative functions.
  • Edited documents to improve accuracy of language, flow, and readability.

Supervisor of Operations

Sparkling Touch Detailing & Car Parts
09.2021 - 12.2021
  • Devised processes to boost long-term business success and increase profit levels.
  • Led warehouse improvement initiatives to advance operational efficiencies and increase revenue.
  • Reviewed shift reports to understand current numbers and trends.

Customer Service Associate

Texaco Gas Station
10.2019 - 08.2021
  • Developed and actualized customer service initiatives to decrease wait times.
  • Maintained clean personal appearance, modeled store's outfits when working clothing department settings and wore uniforms per company policy.
  • Executes excellent sales floor merchandising and selling.
  • Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
  • Cultivated customer loyalty, promoted repeat business and improved sales.

Education

Ken Wright Primary School
Wain Road, Port Antonio Portland
2014

High School Diploma - General Sciences

St. Catherine High School
St. Catherine, Jamaica
08.2019

Skills

  • Microsoft Word
  • Active Listening
  • Stocking and Replenishing
  • Customer Relations
  • Stock Management
  • Customer Service
  • Product Organization
  • Team player
  • Adaptability

Subjects

Mathematics III

Physics III

Biology III

English A II

Technical Drawing II

Geography III

Reference

Raymond Goodlett

Justice of the Peace

Tel: 876-842-7563

Timeline

Customer Service Representative

Nav Auto Sales
07.2024 - 08.2024

Customer Service Representative

Ramtulla Hardware & Supercentre
01.2024 - 04.2024

Office Administrator

Rubee's Cleaning Agency
12.2021 - 02.2023

Supervisor of Operations

Sparkling Touch Detailing & Car Parts
09.2021 - 12.2021

Customer Service Associate

Texaco Gas Station
10.2019 - 08.2021

Ken Wright Primary School

High School Diploma - General Sciences

St. Catherine High School
Ta-Jay Cherrington