Summary
Overview
Work history
Education
Skills
Affiliations
Languages
Timeline
Generic
Sze Man Rachel Cheung

Sze Man Rachel Cheung

Nottingham,United Kingdom

Summary

Dedicated warehouse professional with extensive expertise in inventory control, equipment operation supervision, and quality control. Proficient in the use of handheld devices and bespoke warehouse software, ensuring efficient shipping and receiving tasks. Demonstrates strong time management proficiency and safety awareness, contributing to seamless warehouse operating procedures. Committed to maintaining high standards of punctuality assurance and stock management while fostering a collaborative team environment.

Experienced and approachable individual with professional, friendly and polite manner. Confident, quick learner comfortable working in fast-paced environments. Maintains excellent quality standards through thorough checks and proactively suggesting process improvements.

Overview

28
28
years of professional experience
7
7
years of post-secondary education

Work history

Warehouse Operative

Luxottica North Eur Limited
Nottingham, United Kingdom
07.2024 - Current
  • Minimised damages through meticulous handling and storage of fragile items.
  • Managed waste disposal, ensuring a clean working environment.
  • Maintained accurate stock documentation by filing records systematically.
  • Assisted logistics planning to facilitate smooth transportation of goods.
  • Executed general maintenance tasks, promoting a safe work environment.
  • Verified invoices against delivered items to ensure precise record keeping.
  • Packaged orders for prompt dispatch to customers and retail outlets.
  • Collaborated on stock checks, delivering accurate inventory updates.

Warehouse operative

Robert Ilkeston Bakery
Nottingham, United Kingdom
06.2024 - 10.2024
  • Facilitated customer transactions at the bakery counter, providing excellent service.
  • Identified potential supply shortages, preventing production halts.
  • Achieved perfect dough consistency by mixing ingredients meticulously.
  • Assisted customers with bread selection, improving customer experience.
  • Performed dough proofing perfectly for best bread quality.
  • Contributed to recipe improvement discussions, introducing innovative ideas.
  • Produced high-quality pastries for customer satisfaction.
  • Complied with food safety regulations, ensuring healthy baked products.
  • Maintained stock levels by conducting daily inventory checks.
  • Utilised baking machinery efficiently, reducing energy consumption.
  • Increased bread production efficiency with innovative kneading techniques.
  • Set time and speed controls machines to ensure ingredients were accurately used according to set guidelines.
  • Complied with health and safety codes.
  • Cleaned and maintained kitchen equipment and oven.
  • Replenished and rotated food items, following correct food cooling and storage procedures.

Money Exchange Operator

Safety Company
Hong Kong, Hong Kong
02.2006 - 07.2012

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  • Provided excellent service to clients, fostering good business relationships.
  • Developed knowledge of global financial markets to predict currency trends effectively.
  • Improved process efficiency by streamlining currency conversion protocols.
  • Adhered strictly to anti-money laundering rules, promoting ethical practices in the workplace.
  • Maintained confidentiality of client information, reinforcing trust and respect from clients.
  • Worked closely with banks and other financial institutions for seamless transaction processes.
  • Handled high-volume transactions whilst maintaining error-free records.
  • Managed daily cash flow, ensuring adequate liquidity for transactions.
  • Processed high-value transactions securely, ensuring customer satisfaction.
  • Conducted regular audits to ensure accuracy in all transactions.
  • Identified potential risks in forex dealings, mitigating them proactively.

Merchandiser

Zennon Trading Limited
Hong Kong, Hong Kong
01.2001 - 01.2006
  • Handled returns and complaints efficiently, upheld customer satisfaction levels.
  • Managed visual merchandising efforts, enhanced overall store appeal.
  • Kept abreast of latest fashion trends to drive business growth.
  • Maintained strong vendor relationships to negotiate better deals.
  • Monitored competitor activities for staying ahead in the market.
  • Conducted comprehensive market research for understanding customer preferences.
  • Collaborated with suppliers, ensured timely delivery of products.
  • Utilised strategic planning to increase in-store sales.
  • Performed stock management duties for optimal inventory control.
  • Boosted product visibility by creating appealing displays.
  • Implemented promotional strategies, resulted in heightened brand awareness.
  • Achieved improved product placement with negotiation skills.
  • Forecasted trends and consumer habits, informed buying decisions.
  • Went on regular store visits to assess product representation.
  • Assessed inventory to identify restocking needs and minimise shortages.
  • Coordinated with suppliers to secure timely delivery of merchandise, preventing stockouts.
  • Monitored market trends and competitor displays, informing adjustments to merchandising approaches.
  • Sourced cost-effective materials to keep client projects under budget.

Assistant merchandiser

Winway Trading Limited
Hong Kong, Hong Kong
03.1998 - 11.2000
  • Ensured compliance with all health and safety regulations within display areas, providing a safe shopping environment for customers.
  • Fostered strong relationships with suppliers, resulting in improved service levels.
  • Coordinated timely product launches which led to increased initial sales figures for new items.
  • Worked towards achieving business objectives by diligently following company merchandising guidelines.
  • Worked closely with suppliers to negotiate competitive pricing for products.
  • Analysed sales data regularly, informing more accurate demand forecasting efforts.
  • Monitored inventory levels diligently, reducing instances of overstock and stockouts.

Education

GCSEs - Academy School

Kwai Cgung Methodist College
Hong Kong
09.1989 - 07.1995

Certificate of Higher Education - Business Studies

Chinese YMCA College
Hong Kong
09.1995 - 07.1996

Skills

  • Use of handheld devices
  • Punctuality assurance
  • Barcode scanning literacy
  • Time management proficiency
  • Inventory control software
  • Shipping and receiving tasks
  • Equipment operation supervision
  • Basic computer literacy
  • Bespoke warehouse software
  • Data entry competence
  • Warehouse equipment handling
  • Inventory audit procedures
  • Picking and packing
  • Team player
  • Equipment Maintenance
  • Stock management
  • Quality Control
  • Warehouse picking
  • Warehouse operating procedures
  • Safety awareness
  • Labelling
  • Shipping

Affiliations

  • Hiking
  • Swimming
  • Running
  • Driving

Languages

English
Elementary
Chinese (Cantonese)
Native
Chinese (Mandarin)
Advanced

Timeline

Warehouse Operative

Luxottica North Eur Limited
07.2024 - Current

Warehouse operative

Robert Ilkeston Bakery
06.2024 - 10.2024

Money Exchange Operator

Safety Company
02.2006 - 07.2012

Merchandiser

Zennon Trading Limited
01.2001 - 01.2006

Assistant merchandiser

Winway Trading Limited
03.1998 - 11.2000

Certificate of Higher Education - Business Studies

Chinese YMCA College
09.1995 - 07.1996

GCSEs - Academy School

Kwai Cgung Methodist College
09.1989 - 07.1995
Sze Man Rachel Cheung