Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
Languages
Timeline
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Syril Sujit

Syril Sujit

Hatfield

Summary

Responsible and provided customer support to clients needing assistance with service plans. Researched inquiries, answered questions and offered solutions to resolve issues. Considered valuable team player with great organizational skills.

Overview

1
1
year of professional experience
1
1
Certification

Work History

Customer Support

Yodel
10.2023 - Current
  • Provided exceptional customer support for web-related issues, resolving concerns quickly and efficiently.
  • Provided exceptional customer support by addressing inquiries promptly, tracking orders diligently, and providing updates proactively.
  • Provided exceptional customer support during post-sales phase, ensuring seamless integration of digital solutions into existing systems.
  • Collaborated with team members for consistent and seamless customer support across all channels.

Education

Bsc (Hons) Pharmaceutical Science - Medicinal And Pharmaceutical Chemistry

University of Hertfordshire
Hertfordshire

Skills

  • Customer support in multiple languages
  • Customer support and training
  • Customer Support and Communication
  • Customer Support Expertise

Accomplishments

  • Successfully completed the Antibiotic Stewardship course with accuracy and efficiency from Stanford University online.

Certification


  • Earned certification in Tropical Parasitology from Duke University
  • Successfully passed a course on Drug development and production from the university of UC San Diego.

Languages

English
Bilingual or Proficient (C2)
Hindi
Advanced (C1)
Malayalam
Bilingual or Proficient (C2)

Timeline

Customer Support

Yodel
10.2023 - Current

Bsc (Hons) Pharmaceutical Science - Medicinal And Pharmaceutical Chemistry

University of Hertfordshire

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Syril Sujit