Summary
Overview
Work history
Education
Skills
Languages
Timeline
Receptionist
Symeon Papa-Adams

Symeon Papa-Adams

Canterbury,Kent

Summary

As a motivated individual, my professional journey has primarily revolved around working within my family's hotel business. Through this experience, I have developed a strong work ethic, a deep understanding of the hospitality industry, and a passion for delivering exceptional customer service.


Working in a family business has provided me with valuable insights into the intricacies of running and managing a successful enterprise. I have gained hands-on experience in various aspects of the hotel operations, including customer service, administration, team coordination, and problem-solving. These experiences have given me a comprehensive understanding of the importance of attention to detail, efficient time management and maintaining high standards of quality.


Despite my limited external work experience, I approach each task with enthusiasm, professionalism, and a dedication to continuous improvement. I am eager to expand my horizons and apply the skills I have acquired in broader context, seeking opportunities to further develop my abilities.

Overview

8
8
years of professional experience
68
68
years of post-secondary education

Work history

Receptionist

Glenwood Hotel
Margate, Kent
07.2015 - 08.2023

Developed strong organizational skills through managing guest check-ins, reservations and inquiries.


Demonstrated exceptional customer service by addressing guest concerns and providing accurate information.


Multitasked effectively in a fast-paced environment, handling phone calls, emails, and administrative tasks with efficiency.

Barman/Waiter

Glenwood Hotel
Margate, Kent
07.2018 - 08.2023

Honed communication and interpersonal skills by providing attentive service to guests in the bar and restaurant.


Maintained a welcoming and friendly atmosphere, ensuring customer satisfaction.


Efficiently handled cash transactions and maintained accurate records.

Kitchen Porter

Glenwood Hotel
Margate, Kent
07.2021 - 08.2023

Demonstrated strong teamwork and collaboration skills by assisting kitchen staff with dishwashing, cleaning, and food preparation.


Maintained a clean and organised kitchen environment, adhering to food safety and hygiene standards.


Adapted to dynamic situations, effectively prioritizing tasks and supporting the smooth operation of the kitchen.

Education

GCSEs - Maths

St Edmund's School Canterbury
Canterbury
09.2012 - 09.2018

GCSEs - English Language

St Edmund's School Canterbury
Canterbury
09.2012 - 09.2018

GCSEs - English Literature

St Edmund's School Canterbury
Canterbury
09.2012 - 09.2018

GCSEs - Geography

St Edmund's School Canterbury
Canterbury
09.2012 - 09.2018

GCSEs - Religious Studies

St Edmund's School Canterbury
Canterbury
09.2012 - 09.2018

GCSEs - History

St Edmund's School Canterbury
Canterbury
09.2012 - 09.2018

GCSEs - Science

St Edmund's School Canterbury
Canterbury
09.2012 - 09.2018

GCSEs - Additional Science

St Edmund's School Canterbury
Canterbury
09.2012 - 09.2018

A-Levels - History

St Edmund's School Canterbury
Canterbury
09.2012 - 09.2018

A-Levels - Geography

St Edmund's School Canterbury
Canterbury
09.2012 - 09.2018

A-Levels - AS Geography

St Edmund's School Canterbury
Canterbury
09.2012 - 09.2018

Bachelor of Science - Criminal Investigation

Canterbury Christ Church University
Canterbury
09.2020 - 08.2022

Skills

Communication: Possess excellent verbal and written communication skills, facilitating effective collaboration and the ability to convey ideas and information clearly


Customer Service: Excel in providing exceptional customer service, ensuring guest satisfaction through attentive and personalised interactions


Team Coordination: Demonstrate the ability to coordinate and collaborate with team members effectively, fostering a positive and productive work environment


Attention to Detail: Possess a meticulous eye for detail, ensuring accuracy in administrative tasks, reservations, and other hotel operations


Time Management: Exhibit strong organisational skills, successfully managing multiple tasks and priorities within a fast-paced hospitality setting


Problem-solving: Display resourcefulness and the ability to think quickly on my feet, resolving guest concerns and addressing operational challenges efficiently


Adaptability: Thrive in dynamic environments, embracing change and readily adjusting to evolving business needs


Languages

Greek
Intermediate

Timeline

Kitchen Porter

Glenwood Hotel
07.2021 - 08.2023

Bachelor of Science - Criminal Investigation

Canterbury Christ Church University
09.2020 - 08.2022

Barman/Waiter

Glenwood Hotel
07.2018 - 08.2023

Receptionist

Glenwood Hotel
07.2015 - 08.2023

GCSEs - Maths

St Edmund's School Canterbury
09.2012 - 09.2018

GCSEs - English Language

St Edmund's School Canterbury
09.2012 - 09.2018

GCSEs - English Literature

St Edmund's School Canterbury
09.2012 - 09.2018

GCSEs - Geography

St Edmund's School Canterbury
09.2012 - 09.2018

GCSEs - Religious Studies

St Edmund's School Canterbury
09.2012 - 09.2018

GCSEs - History

St Edmund's School Canterbury
09.2012 - 09.2018

GCSEs - Science

St Edmund's School Canterbury
09.2012 - 09.2018

GCSEs - Additional Science

St Edmund's School Canterbury
09.2012 - 09.2018

A-Levels - History

St Edmund's School Canterbury
09.2012 - 09.2018

A-Levels - Geography

St Edmund's School Canterbury
09.2012 - 09.2018

A-Levels - AS Geography

St Edmund's School Canterbury
09.2012 - 09.2018
Symeon Papa-Adams