SYLWIA POSIEWKA
Leeds,West Yorkshire
Summary
Culinary Professional specialising in buffet-style catering and advanced food preparation. Delivered high-quality service and customer satisfaction through adherence to HACCP regulations, food safety standards, and allergy awareness. Enhanced operational efficiency in kitchen and cafe environments by implementing effective stock management, temperature testing, and quality control, while fostering team leadership and training barista staff.
Overview
1
1
Certification
12
12
years of professional experience
Work history
Barista/ Supervisor
Elior UK
Leeds
01.2025 - Current
- Supported Baristas during peak hours, maintaining excellent customer service despite high demand.
- Improved customer satisfaction by efficiently managing queue times.
- Promoted a high standard of customer service with consistent staff training sessions.
- Communicated effectively with staff members for optimal teamwork and coordination.
- Demonstrated advanced understanding of various types of coffee and their preparation methods when providing guidance to junior staff members.
Breakfast / Lunch Chef
Elior UK
Leeds
07.2024 - 12.2024
- Prepared and cooked hearty dishes, including Full English breakfast and lunches
- Ensured correct cooking and presentation of breakfast and lunch dishes, adhering to company standards.
- Prevented allergen cross-contamination through meticulous food preparation, cooking and plating.
- Maintained food health, hygiene, and safety standards to ensure ongoing kitchen compliance.
- Completed relevant health and safety due diligence in line with company policy.
- Monitored and recorded freezer and refrigerator temperatures to maintain proper food storage conditions., maintaining produce quality and safety.
- Monitored kitchen staff and environments to ensure appropriate safety procedures were implemented.
- Minimised kitchen waste through effective recycling, composting and disposal systems.
- Prepared meals from scratch using authentic recipes, enhancing customer satisfaction and generating repeat business.
Chef/Catering Assistant/Supervisor
Meal Deal
Leeds
02.2018 - 12.2022
- Monitored kitchen operations to identify and resolve issues affecting team performance and food quality.
- Collaborated with kitchen team to ensure timely and accurate order delivery while maintaining food quality.
- Built and maintained strong working relationship with staff across the business.
- Oversaw storage and preparation of food items to ensure adherence to recipe and portioning standards.
- Coordinated a team of 4 kitchen staff and trained each to complete quality cooking work.
- Followed precise recipes detailing ingredient requirements and cooking methods.
- Maintained excellent client satisfaction by providing professional, courteous customer service.
- Handled cash and card payments with precision, maintaining customer confidentiality and discretion throughout.
Waitress/ Barista
Butlins
Minehead
02.2014 - 01.2018
- Taking orders
- Prepare coffees/cocktails
- Delivering dishes/drinks
- Greeting and seating guests
- Managed inventory levels to optimise product availability
- Performed cleaning tasks to uphold hygiene standards in bar and restaurant
- Butlins company, Minehead
Skills
- Food safety
- HACCP regulations
- Temperature testing
- Allergy awareness
- Stock rotation
- Advanced preparation
- Breakfast development
- Quality control
- Point of sale systems
- Customer Service
- Interpersonal skills
- Verbal communication
- Calm under pressure
- Safety standards
- Event catering
Certification
CPD Hotel and catering Management
Timeline
Barista/ Supervisor
Elior UK
01.2025 - Current
Breakfast / Lunch Chef
Elior UK
07.2024 - 12.2024
Chef/Catering Assistant/Supervisor
Meal Deal
02.2018 - 12.2022
Waitress/ Barista
Butlins
02.2014 - 01.2018