Sylwia Kubicka
Northampton
Summary
Detail orientated and responsible Supervisor, passionate about delivering quality and service. Dedicated to company growth, managing deadlines and conducting team reviews. Offering years of experience in leading medium to large teams to achieve organisational goal. Managing employee performance, trainings and safe work environment. Self-motivated and open to learn new skills. I enjoy working with others to achieve a common goal and to a very high standard.
Overview
12
12
years of professional experience
Work History
Supervisor / Manager Cover
Wincanton – The White Company Contract
01.2022 - Current
- Planning and organising outbound operations to meet productivity targets and customer demands
- Generating reports on team performance, productivity and other relevant metrics for higher management
- Conducting performance reviews and setting goals for team members
- Shift planning, interviews, Health & Safety tours
- Preparing handovers, managing, and sending the end of the shift updates, reports to General Manger
- Organising workload, allocating tasks on a daily basis
- Maintaining awareness of Health and Safety/ Supervise trainings
- Ensuring all administrative and IT records are entered and updated correctly
- Managing warehouse day to day activities (day to day warehouse operation planning)
- Monitoring and ensuring all orders dispatch and delivery dates are met
- Near miss, incidents, accidents reporting, RTW, safety conversations
- Setting clear performance expectations and managing performance issues
- Directing, guiding and motivating team members to achieve goals / KPIs
- Providing training, coaching, performance feedback to team members
- Praise team members and create a positive working environment
- Being on hand to answer questions and queries from management and employees.
Warehouse Admin / Packer/ Team Leader
The White Company
Northampton
02.2014 - 01.2022
- Scanning and monitoring the quality of products
- Collaborating with other warehouse team members
- Packing and picking orders for customers
- Resolving issues and concerns related to orders or shipments
- Ensuring all reports are up to date
- Providing support to employees
- Timekeeping
- Training new employees
- Packing and picking orders for stores and individual customers
- Dealing with resolving problems and issues.
Warehouse Admin / Packer
Blacks Outdoor LTD
Northampton
05.2012 - 12.2013
- Preparing dispatch notes for online orders
- Putting new stock away
- Receiving and reporting complains from customers and stores (returns, quality control)
- Training new employees
- Processing orders in a warehouse management system
- Entering data to the system
- Packing and picking orders for customers.
Education
Master degree in process -
WSHE Academy Of Humanities and Economics
Bachelor degree / Marketing and Management Public Relations -
University Of Lodz
Courses and Trainings
Skills
- Microsoft Word, Excel, Metapack, Sap, Microsoft Outlook, Ability to work under pressure, Hiring process Employee productivity monitoring, Team Supervision, Training and coaching, Organising workflow, Keen to learn new skills, Manhattan scale, Dynamics, Communication
- Operations Management
- Staff Management
- Inventory Control
- Quality control&returns
Timeline
Supervisor / Manager Cover
Wincanton – The White Company Contract
01.2022 - Current
Warehouse Admin / Packer/ Team Leader
The White Company
02.2014 - 01.2022
Warehouse Admin / Packer
Blacks Outdoor LTD
05.2012 - 12.2013
Master degree in process -
WSHE Academy Of Humanities and Economics
Bachelor degree / Marketing and Management Public Relations -
University Of Lodz
Courses and Trainings
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