Hi, I’m
Sylwia Gilewska
Harrow,Middlesex
“It's your attitude, not your aptitude, that determines your altitude.”
Hilary Hinton
Summary
Customer-focused sales professional committed to achieving targets with focused, driven work ethic. Skilled at conveying products and service benefits as well as generating customer interest. Influential leader, adept in delegating, training and coaching new staff in one of Australia's top performance-driven teams.
Overview
8
years of professional experience
3
Certifications
Work History
Surge DirectSydney, Australia
Professional Fundraiser
02.2024 - 12.2024
Job overview
- Trained and managed sales teams as a team leader.
- Evaluated staff performance regularly, providing constructive feedback to advance skills.
- Championed continuous improvement and growth mindset through positive learning.
- Utilised persuasive communication skills to increase sales in businesses by communicating with over 100 clients daily.
Birchwood Medical PracticeNorwich, United Kingdom
Medical receptionist
04.2023 - 12.2023
Job overview
- Enhanced patient satisfaction by efficiently managing the front desk operations and addressing inquiries in a timely manner.
- Basic life support completed, with certificate obtained.
- Maintained strict confidentiality of patient information, adhering regulations and medical office policies.
- Assisted in maintaining safe environments for patients and staff by following infection control protocols and reporting potential hazards.
Unique Norfolk VenuesNorwich, United Kingdom
Banquet Server
07.2022 - 10.2023
Job overview
- Collaborated with clients to create personalized and memorable wedding experiences tailored to their preferences.
- Advanced team efficiency by assisting in training new waitstaff members.
- Utilised professional communication skills to resolve customer complaints.
LabyrinthNorwich, United Kingdom, Norfolk
Supervisor
07.2019 - 04.2021
Job overview
- Increased team productivity by implementing efficient workflows and setting clear expectations for staff members.
- Implemented safety protocols to minimize workplace accidents and maintain compliance with industry standards.
- Delegated tasks appropriately, achieved balanced workload among team members.
- Evaluated staff performance and provided coaching to address inefficiencies.
Education
Nottingham Trent University
Bachelor of Science from Chemistry
University Overview
- Advanced organic and inorganic chemistry
- Analytical Chemistry
- Drug discovery and pharmaceuticals
- Professional development
- Nanotechnology and green chemistry
- Solid state and surface chemistry
Notre Dame High School
A Levels from Maths, Chemistry, Psychology
Skills
- Strong MS Office Skills
- Digital marketing understanding
- Critical evaluation
- Data entry accuracy
- Attention to detail
- Problem solving
- Leadership
- Goal-driven
Certification
- Basic Life Training
- UKAS Laboratory Accreditation
- First Aid Training
Availability
See my work availability
Not Available
Available
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
Professional Fundraiser
Surge Direct
02.2024 - 12.2024
Medical receptionist
Birchwood Medical Practice
04.2023 - 12.2023
Banquet Server
Unique Norfolk Venues
07.2022 - 10.2023
Supervisor
Labyrinth
07.2019 - 04.2021
- Basic Life Training
- UKAS Laboratory Accreditation
- First Aid Training
Nottingham Trent University
Bachelor of Science from Chemistry
Notre Dame High School
A Levels from Maths, Chemistry, Psychology
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