Sylvie Thomas

I have nannied two young girls bellow the age of eight on and off for the last year. I started over last summer with regular nine to five days where their mother was at work, as well as numerous evenings and weekends in the times I have been back from uni. I believe this job has taught me a lot about responsibility and social skills, as well learning to have a lot more patience and understanding. I have also had a lot of experience with cooking meals and cleaning, as part of this job is making sure the girls are well fed and the house is tidy.

• Assisted children with personal hygiene tasks for improved health and cleanliness standards.
• Organised play dates for social development.
• Administered medication as directed by parents, ensuring proper health management.
• Prepared nutritious meals for improved health.

I worked at between the lines for a short amount of time before I started by A levels. I was an assistant manager, so I would either be serving customers and ading with their purchasing, stocking the shelves or unpacking new stock aswell. This job was also helpful in teaching me important skills for customer service, and having a real understanding of the stock we were selling.

• Resolved queries swiftly, contributing to positive customer experience.
• Organised marketing materials, promoting new products and discounts.
• Delivered professional representation of brand during interactions with customers.
• Assisted customers to make informed purchasing decisions.

I was a waitress at Cowdary cafe, during the first year of college. This job taught me lots about work under pressure as the cafe was very big and was always extremely busy. As it would serve full course meals, beverages and takeaway, I became accustomed to serving drinks and food and carrying very heavy trays by hand. I also improved on my social skills whilst working there, even though I would say I am quite a bubbly person anyway, I learnt how to work as a team and be accommodating to all types of customers. I also did a lot of cleaning, including all of the tables floors and toilets, so I grasped a real understanding of how cafes/ restaurants should be properly run.