Summary
Overview
Work history
Education
Skills
Interests
Languages
Timeline
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Sylvie Luong

Sylvie Luong

Newcastle upon Tyne

Summary

A person with the ability to chase and cling to a certain purpose until achieve it. A determined and self-motivated positive recent Media and Communication as a second-year student from Northumbria University with strong socialising skills and visual effects on trending and relevant experiences working in social media, content creation and the beauty sector. Easily adapts to new environments and turns into a passion.

Overview

5
5
years of professional experience

Work history

Beautician Assistant

Fabulous Nails & Beauty
Newcastle upon Tyne, England
02.2023 - Current
  • Creating a clear visual based designs on existing ideal requirements and ability to keep ideas well organised.
  • Managing the business’ social media accounts, including Instagram and Facebook and also creating short video content of transformation, updating all platforms with relevant and engaging content to increase traffic, engagement and following
  • Collecting and managing customer data (details, feedback and treatment records) while timely resolving any complaints
  • Provided training and mentoring to new staff to maximise performance.
  • Collected and analysed data on events to understand response and engagement levels to improve future campaigns.
  • Costumer services experience related to thebeauty sector with 1.5 years

Content Editor

Viet Duc International Club
Hà Nội , Viet Nam
06.2019 - 12.2023
  • Fuelled team performance by building strategy and implementing KPI targets to meet goals.
  • Scheduled meetings with team to brainstorm and develop new ideas.
  • Identified trends by using social analytics to analyse data.
  • Designed editorial calendar to optimise schedules for thecontent team.
  • Worked in a team to enhance and successfully execute multiple social media campaigns in the promotion of education fairs for the Light Up Festival and Tet Holiday. The work included presentations, creating videos and event sites and writing engaging content to appeal to specific target audiences

Content Creator

Le Quy Don Volunteering
Ha Noi, Viet Nam
06.2021 - 03.2022
  • Being a head PR at Le Quy Don Volunteering in Le Quy Don high school, experience in completely multitasking and interviewing people, a planner to write content on my Facebook page to notice and gaze engagement
  • Wrote content and uploaded it to Facebook, and Instagram and create content on Tiktok as a short video with theappreciated content management system.
  • Develop original content through social listening and independent sources.
  • Designed fliers to promote events and company updates.

Education

Bachelor of Arts - Mass Communication ( Hons )

Northumbria University
United Kingdom
09/2020 -

high - Literature

Le Quy Don Highschool
Viet Nam
09/2018 - 06/2020

Skills

  • Client meet and greet
  • Concept development
  • Interview management
  • Visual merchandising
  • Customer assistance

Interests

Connecting with people

Taking picture with cheap moment

Explore new culture 

Languages

English
Advanced (C1)
Vietnamese
Native

Timeline

Beautician Assistant

Fabulous Nails & Beauty
02.2023 - Current

Content Creator

Le Quy Don Volunteering
06.2021 - 03.2022

Content Editor

Viet Duc International Club
06.2019 - 12.2023

Bachelor of Arts - Mass Communication ( Hons )

Northumbria University
09/2020 -

high - Literature

Le Quy Don Highschool
09/2018 - 06/2020

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Sylvie Luong