Summary
Overview
Work history
Education
Skills
Additional Information
Languages
Affiliations
Timeline
Generic
Sylviane Sintset

Sylviane Sintset

Kalmar,Sverige

Summary

Having gained a breadth of experience across various professional roles, I am now pursuing my lifelong aspiration to become a Cabin Crew Member. I am eager to embark on a career that allows me to explore the world, embrace new cultural experiences, and foster meaningful connections with individuals from diverse backgrounds.

My strong commitment to providing exceptional customer service, coupled with my adaptability and multilingual abilities, equips me well for the demands of this role. I am confident that I can contribute significantly to delivering an outstanding in-flight experience for passengers. I am particularly interested in the opportunity to represent and contribute to the provision of exceptional in-flight service.

Overview

17
17
years of professional experience

Work history

Customer Account Payable Officer

Suwebatú
02.2024 - 02.2025
  • Managed customer accounts payable processes, ensuring timely and accurate invoice processing
  • Maintained strong relationships with vendors and customers to facilitate smooth financial transactions
  • Reconciled customer-related bank statements, ensuring accuracy and compliance with financial policies

Customer Adviser

Swedish Employment Agency
01.2023 - 12.2023
  • Assessed job seekers' qualifications and provided tailored career guidance to support their professional development
  • Delivered exceptional customer service, addressing inquiries, resolving concerns, and ensuring compliance with employment regulations
  • Assisted clients in navigating job search resources, enhancing their employability and access to opportunities
  • Developed and executed customer service strategies to ensure satisfaction

Order processing agent

10.2023 - 09.2023
  • Used Pick-by-Voice technology to efficiently process orders
  • Maintained high accuracy in order fulfillment and shipping

Health Coordinator

Kalmar Municipality
06.2019 - 06.2022
  • Ensured compliance and efficiency in health service operations
  • Assisted with staff training and onboarding

Mentor & Supervisor

Kalmar Municipality
06.2016 - 06.2018
  • Assisted with community integration and educational support
  • Created reports for social services, facilitating better communication

Waitress

Twin City Restaurant
Jönköping
01.2008 - 01.2013
  • Company Overview: Jönköping
  • Delivered excellent customer service in a high-paced environment
  • Handled customer inquiries and enhanced dining experiences
  • Jönköping

Education

Bachelor’s degree - international Sales and Marketing

Linnéuniversitetet

Project Management - Lean Process Development

IUC Yrkeshögskolan

Skills


  • Customer Relations Management
  • Strategic Problem-Solving
  • Collaborative Team Contribution
  • Cross cultural management
  • Empathetic Communication
  • Leadership
  • Flexible Work Approach
  • Organizational Skills
  • Advanced Microsoft Office Skills
  • Database Entry
  • Proactive Approach
  • Empathy and Customer-Focused Approach
  • Cultural Awareness & Sensitivity


Additional Information

Capturing moment, Physical Endurance/stamina, Focus, Reduce stress and promote mood, Expand Knowledge, Built relationships/Connections

Languages

French
English
Swedish

Affiliations

  • 📍 Traveling – Cultural awareness & adaptability 🗣 Learning Languages – Strong communication skills 🏋️ Fitness & Sports – Endurance & teamwork ❤️ Volunteering – Service-oriented mindset 📸 Photography – Creativity & global appreciation 🍽 Cooking – Interest in diverse cuisines 📖 Reading – Travel & customer service knowledge 🧘 Yoga & Meditation – Calmness under pressure

Timeline

Customer Account Payable Officer

Suwebatú
02.2024 - 02.2025

Order processing agent

10.2023 - 09.2023

Customer Adviser

Swedish Employment Agency
01.2023 - 12.2023

Health Coordinator

Kalmar Municipality
06.2019 - 06.2022

Mentor & Supervisor

Kalmar Municipality
06.2016 - 06.2018

Waitress

Twin City Restaurant
01.2008 - 01.2013

Project Management - Lean Process Development

IUC Yrkeshögskolan

Bachelor’s degree - international Sales and Marketing

Linnéuniversitetet
Sylviane Sintset