Sylvia Simpson

Support Worker

• Upheld company reputation by consistently delivering excellent service

• Built strong relationships with birth families where appropriate, strengthening family ties.
• Maintained safe and nurturing living environment, promoting sense of security.
• Assisted children with homework assignments; supporting their academic endeavours.
• Adhered strictly to safeguarding protocols; ensuring safety at all times.
• Supported transition of children into new homes, easing their adaptation process.

Oversaw supported living residences for individuals with learning disabilities.

• Completed record-keeping systems and care plans, ensuring compliance with regulations.
• Established effective communication channels, enhancing transparency between management and tenants.
• Developed personalised daily routines to meet individual needs.
• Coordinated access to support services, liaising with relevant professionals.
• Cultivated strong relationships with tenants and family members to optimise care delivery.
• Conducted regular staff meetings to maintain service excellence through supervision and appraisals.
• Facilitated regular meetings with staff members to ensure excellent service provision.

• Prepared nutritious meals that met special dietary needs of clients.
• Assisted in maintaining clean environment for improved client health.
• Implemented care plans set out by healthcare professionals leading to improved patient well-being.
• Increased comfort levels with personal care duties such as bathing and dressing.
• Provided companionship during outings contributing to active social life for clients.
• Participated in regular team meetings, enhancing quality of care provided.
• Maintained detailed records of patient behaviour changes for healthcare team reference.