Sylvia Liu
Nottingham
Summary
- Dedicated HR with 6 years of experience. Demonstrated history of meeting company goals and promoting best practices. Thrives under pressure and adapts to challenges with ingenuity and resilience.
- Takes on challenging new role harnessing interpersonal skills, collaboration and problem-solving. Driven to deliver high-quality service and consistent results.
- Self-disciplined,motivated and detail-orientated individual with desire to gain work experience and learn from administrative team. Applies methodical, problem-solving approach to challenging tasks. Learns quickly and offers excellent customer service.
- Possesses strong ability to motivate and engage others, fostering positive and supportive environment. Committed to achieving meaningful outcomes and personal growth.
- Ambitious planner and organizer with drive for professional and corporate success. Works collaboratively to align logistics with objectives. Strong deadline management and coordination skills.
Overview
8
8
years of professional experience
5
5
years of post-secondary education
Work history
HR consultant
Estée Lauder Companies Inc.
Shanghai, China
07.2022 - 04.2025
- Analysed HR metrics for strategic workforce planning decisions.
- Facilitated training programmes for improved employee performance and retention.
- Managed complex employee relations caseloads to resolve disputes effectively.
- Supported team by demonstrating respect and willingness to help.
- Offered friendly, efficient customer service and handled challenging situations.
- Displayed energy and enthusiasm in fast-paced environment.
HRBP
Ping An International Financial Leasing Co., Ltd
Shanghai, China
10.2021 - 07.2022
- Executed headcount and staff planning, ensuring effective control of resources.
- Developed a robust talent pool through active networking and engagement with target candidates.
- Conducted training development needs analysis and implemented tailored talent development initiatives.
- Initiated leadership rotation programmes to enhance managerial skills.
- Coordinated with compensation and benefits function to streamline employment processes.
- Provided consultation on people-related issues to business partners.
- Implemented annual talent performance review and conducted HR audits for compliance.
HR&Admin
Shanghai Muliang Information Technology Co., Ltd
Shanghai, China
06.2019 - 09.2021
- Developed human resource management strategy covering budgeting, recruitment, training, and performance management.
- Collaborated with CTO to establish tech team within three months, supporting employee lifecycle processes.
- Worked closely with CEO to conduct marketing research, drive business development, manage products, and analyse costs.
HR&Admin
Shanghai Lodestone Business Consulting Co., Ltd.
Shanghai, China
11.2017 - 05.2019
- Established general management team, including finance, HR, and corporate strategy functions.
- Assisted CEO in managing strategies, core projects, and KPI oversight.
- Supported CTO in recruiting over 15 senior programmers, aligning with tech team workflow.
- Collaborated with Sales Director on business process analysis and team restructuring.
- Created a productive delivery team of more than 30 members across various functions.
- Acted as liaison between CEO and team leaders to align business goals.
- Enhanced internal communication and elevated external branding efforts.
Sales Intern
ZAPPISTORE LTD
Singapore, Singapore
03.2017 - 09.2017
- Managed over 20 marketing research projects independently, ensuring timely delivery.
- Conducted data analysis and reported findings to VP on a weekly basis.
- Collaborated with overseas tech support to resolve client inquiries efficiently.
- Updated product handbook and disseminated information to sales team.
- Conducted marketing research through visits to data suppliers.
- Handled administrative tasks, including booking tickets and hotels, processing expense claims, and organising meetings.
Education
Bachelor - International Economics and Trade
Changchun University of Science and Technology
China 08.2011 - 06.2015
Master - Human Resource Management & Consulting
University of Bath
08.2015 - 12.2016
Skills
- HR project management
- HR systems operation
- Recruitment process delivery
- Onboarding facilitation
- Employee Relations
- Performance review procedures
- Training and development coordination
- Documentation management
- Employee record management
- Redundancy process understanding
Languages
English
Advanced
Mandarin
Proficient (C2)
Timeline
HR consultant
Estée Lauder Companies Inc.
07.2022 - 04.2025
HRBP
Ping An International Financial Leasing Co., Ltd
10.2021 - 07.2022
HR&Admin
Shanghai Muliang Information Technology Co., Ltd
06.2019 - 09.2021
HR&Admin
Shanghai Lodestone Business Consulting Co., Ltd.
11.2017 - 05.2019
Sales Intern
ZAPPISTORE LTD
03.2017 - 09.2017
Master - Human Resource Management & Consulting
University of Bath
08.2015 - 12.2016
Bachelor - International Economics and Trade
Changchun University of Science and Technology
08.2011 - 06.2015
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