Sylvia Ankrah
London
Summary
An organised hard-working person with an enquiring mind seeking to achieve high standard and whatever work project or assignments being executed.
to work hard and make use of my interpersonal skills to achieve organisation goals with customer satisfaction ask the focus.
Overview
11
11
years of professional experience
1
1
Certification
Work history
Supervisor
OCS COMPANY
London
2025.12 - Current
- Encouraged open dialogue amongst team members, promoted an inclusive work environment.
- Facilitated monthly training sessions for enhanced staff performance.
- Coordinated with other supervisors to maintain consistency across shifts.
Team member
Bleecker Burger
London
2024.06 - 2025.12
- Maintained high standards of food hygiene, securing customer trust.
- Developed training programs, leading to skill enhancement.
- Optimised inventory control for streamlined operations.
Cleaner
The Floorbrite Group
London
2023.11 - 2024.05
- Secured premises at end of shift, ensuring safety of all areas.
- Completed laundry tasks promptly, resulting in continuously available fresh linen and uniforms.
- Assisted with seasonal deep cleans, contributing towards a fresher environment after periods of heavy use.
Supervisor
Ernest Chemist Ltd
Ghana
2020.08 - 2023.11
- Identified potential risks and mitigated them through proactive measures.
- Fostered a positive work culture to boost employee morale.
- Provided constructive feedback to staff for improved performance levels.
Support worker
AGA Health Foundation
Ghana
2015.06 - 2017.12
- Increased comfort levels with personal care duties such as bathing and dressing.
- Prepared nutritious meals that met special dietary needs of clients.
- Provided transportation for medical appointments, ensuring timely arrival.
Education
Certificate of Higher Education - Health Care Assistant
Komfo Anokye Teaching Hospital
Ghana10.2005
Certificate of Higher Education - SSCE
Tema Senior High School
Ghana09.2004
Skills
- Health and Safety regulations
- Change implementation
- Staff development
- Operational efficiency
- Task prioritisation
- Compliance monitoring
- Employee training
- Team motivation
Certification
Certificate of Competency in Phlebotomy
Course
Certificate in Phlebotomy
Certificate in pharmacy assistant
Timeline
Supervisor
OCS COMPANY
2025.12 - Current
Team member
Bleecker Burger
2024.06 - 2025.12
Cleaner
The Floorbrite Group
2023.11 - 2024.05
Supervisor
Ernest Chemist Ltd
2020.08 - 2023.11
Support worker
AGA Health Foundation
2015.06 - 2017.12
Certificate of Higher Education - Health Care Assistant
Komfo Anokye Teaching Hospital
Certificate of Higher Education - SSCE
Tema Senior High School