Syed Muhammad Bilal

Trained new staff members, leading to improved service standards.

• minimal disruption to the business operations.

• Maintaining company standards -> successful food safety and internal standard audits
• Maintaining food costs and wastages
• Achieving daily sales target and operational standards with minimal labour costs
• Trained new team members, leading to improved service standards
• Focused on creating and maintaining a healthy and positive work environment to increase productivity of the team

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• Minimised inventory loss for improved profit margins.
• Conducted team meetings on a regular basis, promoting open communication within the team.
• Maintained high standards of store cleanliness, enhancing dining experience for customers.
• Handled customer complaints effectively, restoring trust in our brand.
• Managed cash registers accurately reducing discrepancies at end of day reconciliation.

• Established effective communication channels between front and back of house teams for smoother operation.
• Handled difficult customer situations calmly, retaining their loyalty and repeat business.
• Managed inventory to avoid shortages and reduce waste.
• Oversaw scheduling of employees' shifts without conflict or overstaffing issues.
• Provided leadership during busy periods to maintain excellent service levels despite high volumes of guests.