Syed Mohammed
London,London
Summary
Friendly and approachable with strong communication skills. Skilled in handling customer inquiries and resolving issues efficiently. Confident in managing administrative tasks and maintaining welcoming environment. Adaptable, quick to learn, and committed to providing excellent service.
Overview
5
5
years of professional experience
Work History
Front Desk Receptionist
Royal Eagle Hotel
London
03.2025 - Current
- Managed booking reservations through phone, email, and in-person interactions with precision and meticulous attention to detail.
- Welcomed guests upon arrival, provided check-in assistance, and expertly directed to rooms.
- Addressed guest complaints with empathy and implemented practical solutions to enhance overall guest satisfaction.
Ordering Specialist
Jaidah Motors
Qatar
04.2022 - 10.2023
- Oversaw management of multiple automotive brands to streamline ordering and sales planning activities.
- Administer SAP for maintaining and updating monthly sales forecasts to enhance accuracy in inventory planning.
- Optimised volume planning sheets to enhance stock order accuracy and align with sales projections and demand.
Transportation Specialist
Amazon
Hyderabad, india
11.2020 - 02.2023
- Enhance data quality and tackle demanding operational business objectives.
- Managed outbound operations, fostering relationships with freight carriers and carrier hubs to ensure timely dispatch of trucks for customer order delivery.
- Coordinated scheduling and cancellation of outbound freight loads to ensure optimal logistics management.
- Analysed data and historical trends to enhance customer experience and uphold delivery timelines.
- Facilitated cross-skill processes within na rs and eu rs to enhance operational efficiency.
- Achieved consistent productivity score of 90% week-over-week and maintained average quality score of 95%.
Education
Master of Science - Project Management (With professional Practice)
Coventry University
London, ENG01-2026
Bachelor of Technology (B.Tech) - Mechanical Engineering
Nawab Shah Alam Khan College
Hyderabad , India01-2019
Skills
- Customer service
- Project management
- Data analysis
- Inventory management
- Sales forecasting
- Logistics coordination
- Hospitality etiquette
Timeline
Front Desk Receptionist
Royal Eagle Hotel
03.2025 - Current
Ordering Specialist
Jaidah Motors
04.2022 - 10.2023
Transportation Specialist
Amazon
11.2020 - 02.2023
Master of Science - Project Management (With professional Practice)
Coventry University
Bachelor of Technology (B.Tech) - Mechanical Engineering
Nawab Shah Alam Khan College