Summary
Overview
Work History
Education
Skills
Work Availability
Timeline
Hi, I’m

Syed Jawad Raza

Banking
Lahore

Summary

Proven to enhance customer satisfaction and streamline payment processes at National Bank of Pakistan, I bring a strong blend of cash handling expertise and exceptional customer service. Skilled in POS systems and problem-solving, I consistently contributed to team efforts in improving store efficiency. My professional demeanor and dedication to accuracy have been pivotal in maintaining high customer service standards. Focused Cashier Assistant lends can-do demeanor to support front-end checkout experience. Particular focus on keeping shopping area, cashier stations, carts and baskets sanitized for each use. Dedicated approach to helping resolve customer inquiries and support product location, purchase and transport. Detailed understanding of practices to keep store smoothly operating. Versatile Clerk with reputation of balancing productivity and exceptional customer service. Committed to resolving issues and promoting customer loyalty to drive business success. Solid experience in cash handling, bookkeeping and computations. Dedicated Cashier Assistant brings customer-first attitude to helping clients safely shop, buy and transport items to vehicles. Experience cleaning and sanitizing work environment, carts and baskets alike to promote customer health and wellbeing. No-job-too-small approach to helping locate, bag, and carry purchases. Offers energetic approach to assisting customers and fellow employees. Well-rounded [Job Title] with [Number] years of experience stocking [Product or Service] and taking payments from customers. Expert at receiving orders, arranging products in store and processing transactions. Qualified to operate [Type] equipment. Trustworthy and dedicated [Job Title] with [Number] years of experience serving customers and operating register. Talented at correctly taking order information and serving to customers quickly. Cheerful when assisting customers with requests and meeting special needs. Results-focused Clerk who thrives in fast-paced, deadline-driven environments. Committed to accuracy and efficiency as achieved through hard work and attention to detail. Known for excellence in [Skill]. Outgoing and detail-oriented professional with proven history of resourcefulness and reliability. Trained in [Type] POS software and customer service. Skilled at [Skill] with dedication to efficiency and accuracy. High-energy [Job Title] offering over [Number] years of [Industry] experience. Effectively boost add-on sales with good interpersonal communication skills. Dependable and adaptable with resourceful nature and conscientious approach. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level [Job Title] position. Ready to help team achieve company goals.

Overview

11
years of professional experience

Work History

National Bank Of Pakistan

Cashier Assistant
06.2013 - Current

Job overview

  • Met customer needs through polite, friendly and attentive service.
  • Counted cash drawers before and after shifts to verify accuracy and report discrepancies.
  • Maintained a clean and safe workspace, ensuring proper sanitation protocols were followed.
  • Assisted with restocking shelves and inventory management to keep the store well-stocked and appealing to customers.
  • Demonstrated flexibility by working various shifts including weekends, holidays or evenings when required.
  • Processed returns and exchanges efficiently, adhering to company guidelines while prioritizing customer satisfaction.
  • Participated in team meetings to discuss ways of improving store efficiency, customer service quality, and overall performance metrics.
  • Handled high-pressure situations effectively during peak hours while maintaining a professional demeanor towards customers and colleagues.
  • Handled cash drawer responsibly, accurately counting change and ensuring daily balances were correct.
  • Streamlined payment processes by proficiently utilizing point-of-sale systems, cash registers, scanners, calculators, and other equipment as required.
  • Trained new cashier team members in customer service and money handling processes.
  • Answered questions about store policies and addressed customer concerns.
  • Worked with other associates to support cashiers and management needs.
  • Performed cash, card and check transactions to complete customer purchases.
  • Processed refunds and exchanges in accordance with company policy.
  • Learned duties for various positions and provided backup at key times.
  • Operated cash register to record transactions accurately and efficiently.
  • Maintained current knowledge of store promotions and highlighted sales to customers.
  • Handled cash with high accuracy and took care to check bills for fraud.
  • Used POS system to enter orders, process payments and issue receipts.
  • Retrieved items for customers and verified prices.
  • Contributed to increased sales by offering relevant product suggestions during checkout interactions.
  • Managed lines effectively by directing customers to open registers or assisting them with self-checkout machines as needed.
  • Helped clients transport large or bulky items into vehicles.
  • Supported store operations by assisting with tasks such as cleaning spills, organizing displays, or retrieving carts when necessary.
  • Packed customer orders into boxes and bags, transferring to shopping cart.
  • Monitored store for suspicious activity and reported security concerns for prompt action.
  • Bagged items securely to minimize breakages and reduce losses.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Provided exceptional customer service, addressing customer inquiries and resolving issues promptly.

Education

Board of Intermediate
Lahore Pakistan

Commerce from Commerce
04.2001

University Overview

Board Of Intermediate
Lahore Pakistan

High School Diploma
04.2001

University Overview

Skills

Cash Handling

Availability
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Timeline

Cashier Assistant
National Bank Of Pakistan
06.2013 - Current
Board of Intermediate
Commerce from Commerce
04.2001
Board Of Intermediate
High School Diploma
04.2001
Syed Jawad RazaBanking