Transitioning from Business Management to Information Technology, I have leveraged my analytical skills and meticulous attention to detail, developed in the financial sector, towards a burgeoning passion for technology. My journey into tech was fueled by a keen interest in data analysis and software development, leading me to acquire skills in Microsoft PowerBI, SQL, Neo4j, Java, Python, PHP, web development, and mobile application
Hi, I’m
Syed Fahad Tauqir
Business Analyst
Harrow London,UK
Summary
Overview
9
years of professional experience
1
Certification
Work history
Zedfour Technologies
Information Technology Analyst
09.2023 - Current
Job overview
- System analyses using SQL to pinpoint inefficiencies and issues, driving strategic enhancements that boosted performance and user satisfaction
- Collaborated across teams to design and implement IT solutions with Java and
- PHP, streamlining operations and supporting business goals
- Employing agile methodologies and using Kotlin for mobile development to ensure timely, on-budget delivery that met all specification
- End-User Support & Staff Training: Delivered expert technical support and led training sessions on new systems, enhancing team skills and software integration using a variety of programming languages
- Business Process Optimization - Analyzed and optimized business processes through IT solutions, leveraging technology to reduce costs and improve service delivery
- Interdepartmental Collaboration - Acted as a vital communication bridge between IT and business units, aligning IT projects with business strategies and fostering collaboration.
Stewart Title, Pakistan
Senior Business Operation Analyst
05.2022 - 08.2023
Job overview
- Collaborate with cross-functional team, developing strategy and supporting consumer orders on line while managing UAT testing and go-live activities
- Manage timely (business/technology) requirements gathering, project documentation, approvals from governance, QA testing and post-production validation
- Implement code enhancements of CRM for multiple clients
- Develop and schedule SAS queries and database extracts for management requests; create reports
- Create use cases and test cases, execute them and help end users through user acceptance testing (UAT)
- Develop innovative solution using SharePoint to centralize records and simplify update process
- Recommend and implement numerous contest KPI's to maximize contest effectiveness and engagement.
Punjab Skills Development Fund, Pakistan
Associate Program Design
09.2021 - 05.2022
Job overview
- Skills Development Fund (PSDF)year 4 months, Identify high growth sectors of economy and trades which provide high employment (locally & internationally)
- Assist in planning training need analysis/identification exercises to identify the skill training requirements w.r.t
- Employer/Sector focussed Courses/
- Programmes
- Plan validation studies with the respective target groups (Youth, Industry
- Subject matter experts and TSPs) to authenticate/validate the skill gap concerns
- Partner with instructional designers/developers to establish clear, behavioral- based, relevant learning objectives for new or updated offerings within assigned portfolios
- Review and validate designs with instructional designer/developers at key development milestones
- Assist in on-boarding relevant third party to design materials for CBT, E- learning, instructor-led and blended-learning courses for poor and vulnerable youth
- Check operational viability of programs based on research and develop business case for new programs/schemes
- Develop TORS, Design and develop mechanism to evaluate impact of each scheme/program and assist Lead Program Design for all new Initiatives and outsourcing of tasks to Third Parties
- Assist Program Development team at head office to ensure mobilization of existing training service providers and identification of new ones to participate in PSDF programs
- Liaison with internal & external partners regarding R&D
- Assist Lead Program Design in any other activities, duties and responsibilities assigned to him/her from time to time
- Associate Monitoring and Evaluation
StewartLahore
Support Services Analyst
06.2019 - 02.2021
Job overview
- Training of new resources on International and Local Projects
- Maintaining SOPs of process
- Delivery to offshore team (US)
- Maintaining profitable business goals
- Data handling through ERP systems and Excel
- Communicating team requirements and limitations to US office
Charoen Pokphand Pakistan Ltd
Accounting and Finance Officer
11.2014 - 10.2017
Job overview
- Internal control processes through detailed regular inspections of warehouses, productions, and internal audits - Feed Plant Operations
- Record business, Input type vouchers, invoices, checks, account statements, reports, and other records
- Established and managed a team of 3 people covering every key role in the accounting process
- Improved overall process spent on invoices and reduced error margin by 25%
Education
University of Northampton
Master of Science - MS from Computing
2024
University overview
Lahore University of Management Sciences
University overview
Fundamentals of Data Analytics , Data Analytics and Data Sciences
GC University
Bachelor of Science (BS) from Business Accounting and Finance
2012
University overview
Page 5 of 5
Skills
- SQL
- Java
- Python
- HTML coding
- Android Application Development
- Web-based software engineering
- Programme testing software
- Problem-solving
- Power BI
- Mondaycom
- Business Analyst
Certification
- Prevention of sexual exploitation and abuse (PSEA)
- Fundamentals of Data Analytics - SQL & Power BI
- Certified Entrepreneurship
- SQL for Data Analysis
Languages
English
Advanced
C1
Timeline
Information Technology Analyst
Zedfour Technologies
09.2023 - Current
Senior Business Operation Analyst
Stewart Title
05.2022 - 08.2023
Associate Program Design
Punjab Skills Development Fund
09.2021 - 05.2022
Support Services Analyst
Stewart
06.2019 - 02.2021
Accounting and Finance Officer
Charoen Pokphand Pakistan Ltd
11.2014 - 10.2017
University of Northampton
Master of Science - MS from Computing
Lahore University of Management Sciences
GC University
Bachelor of Science (BS) from Business Accounting and Finance
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