Summary
Overview
Work History
Education
Skills
Certification
Internship
References
Interests
Timeline
Generic

Syeda Sundas Kazmi

London

Summary

A customer-focused and hardworking individual with strong communication, problem-solving, and organizational skills. Proven ability to maintain a positive attitude and deliver high-quality service. Passionate about delivering excellent service and ensuring customer satisfaction. Productive stock management professional with strong background ensuring proper and timely shelving of ]products. Effective at maintaining store appearance in alignment with corporate policies, procedures, standards and regulations. Equipped with history of success working in stores, warehouses, stockrooms and other storage facilities.

Overview

2024
2024
years of professional experience
5
5
years of post-secondary education
4
4
Certifications
2
2
Languages

Work History

Stock Room Associate

Uniqlo
London, England
1 2024 - 8 2024
  • Followed brand guideline to manage stock, ensuring all garments were organized, handled, and processed according to company standards
  • Replenished sales floor stock, ensuring displays were always full and assisted customers with locating items when necessary
  • Maintained stockroom cleanliness and organization, preventing damage to inventory and adhering to health and safety regulations
  • Tagged and organized garments and accessories for easy identification, ensuring efficient stock management
  • Worked with sales team to ensure customer needs were met quickly and efficiently
  • Stocked merchandise, clearly labeling items, and arranging according to size or color.
  • Verified incoming products and checked delivery totals to keep system records current and accurate.
  • Assisted maintenance team with organizing and cleaning warehouse, stockroom, and store near shift close.
  • Managed timely and effective replacement of damaged or missing products.

Volunteer Retail Assistant

Sam Pound Store
Wembley, Brent
11.2023 - 12.2023
  • Delivered an exceptional level of service to each customer by listening to concerns and answering questions
  • Received and processed product item
  • Addressed customer inquiries and concerns to facilitate decision-making and minimize anxiety or hesitation
  • Processed all transactions efficiently and timely
  • Provided professional and courteous service all the times
  • Serving customer
  • Ordering stock
  • Providing excellent customer service, stocking shelves, processing payments and helping maintain stores appearance and organized merchandise displays
  • Greeted and assisted customers in a friendly and professional manners
  • Helped maintain accurate inventory records through meticulous counting during routine stocktakes.
  • Actively participated in community outreach events as a representative of the store, strengthening brand awareness within the local area.
  • Fostered positive relationships with customers through active listening and empathetic communication skills.
  • Assisted in merchandising displays to attract customers and promote sales opportunities.
  • Demonstrated strong product knowledge, guiding customers towards appropriate selections based on their needs.
  • Improved store organization by assisting with efficient merchandise restocking during off-peak hours.
  • Contributed to store cleanliness, ensuring a well-organized shopping experience for patrons.

Intern

Habib Bank Limited
Muzaffarabad
11.2019 - 01.2020
  • Keeping records and maintaining relationships with customers
  • Liaise with internal/ external banking customers and clients
  • Maintain and update information held on a database or manually
  • Faxing, organizing supplies and office environment
  • Scan and electronically file documents

Education

Master of Arts - Project Management

University of Hertfordshire
Harefield, HIL
09.2023 - Current

BBA - Human Resource Management

University of Azad Jammu And Kashmir
Muzaffarabad, Pakistan
10.2013 - 09.2017

Skills

Customer service

Interpersonal skills

Attention to detail

Organizational abilities

Ability's to work independently

Ability's to work as part of a team

flexible schedule

Good communication skills

Riting skills

Warehouse Safety

Workplace Cleanliness

Loading and unloading

Certification

National Testing Service of Pakistan

Internship

Habib Bank Limited, Muzaffarabad, 11/01/19, 01/31/20, Keeping records and maintaining relationships with customers., Liaise with internal/external banking customers and clients., Maintain and update information held on a database or manually., Faxing, organizing supplies and office environment., Scan and electronically file documents.

References

Will be furnished on request.

Interests

Enjoy socializing, learning about new cultures, and traveling I am passionate about enhancing customer experiences and contributing to a positive team environment

Timeline

Volunteer Retail Assistant

Sam Pound Store
11.2023 - 12.2023

Master of Arts - Project Management

University of Hertfordshire
09.2023 - Current

Intern

Habib Bank Limited
11.2019 - 01.2020

BBA - Human Resource Management

University of Azad Jammu And Kashmir
10.2013 - 09.2017

Stock Room Associate

Uniqlo
1 2024 - 8 2024

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Syeda Sundas Kazmi