SYED ASGHAR HASSAN
Hornchurch
Summary
CompTIA+A certified professional with pending CompTIA Security+ certification, seeking an IT Operations role focused on network and IT support. Proficient in cybersecurity frameworks, network security, and vulnerability assessment. Currently enhancing skills through an Information Security Analyst Training Program. Background includes comprehensive IT Service Desk Training and hands-on experience in hardware troubleshooting and ticket management. Demonstrated success in team supervision and delivering exceptional customer service. Exceptional time management, problem-solving, and adaptability in high-pressure environments. Multilingual with a strong commitment to continuous learning in the IT sector. Dedicated to leveraging technical expertise and commercial experience to excel in a challenging IT role.
Overview
13
13
years of professional experience
3
3
years of post-secondary education
5
5
Certifications
Work History
Associate in Shipping
Amazon UK Services
04.2020 - Current
- Time-management: Handling of over 40 Pallets & Carts ready for shipping to ensure they don’t miss the departure time
- Also trained for Manual induct section that caters for 70 percent of daily loads
- Safe Handling of HHT for Forward and Reverse parcel shoots
- Pump Truck handling for pallets optimization on staging.
Information Security Analyst
Correlation On
7 2024 - 12.2024
- Participating in competitive 18-week training program facilitated through real-world case studies to solve business and technical issues
- Completing weekly interactive cases focused on technical concepts including operating systems and infrastructure, identity and access management, cryptography, ATT&CK framework, and ethical hacking
- Initiated peer study group and facilitated lesson on network security and cyber security analytics.
Team Supervisor
Orridge and Co Ltd
02.2012 - 06.2024
- Handheld Laser Scanners, Laptop and IT equipment setup for retail stock take at client site
- Controlling Team shifts with as much as nearly 50 stock counters for clients like TopShop, Johnson & Johnson Vision centre, Waterstones, Adidas and All Saints Distribution Centre to name a few
- Stock take end of shift Control reporting, Asset Auditing
- Liaising with the IT Department for remote on site support if needed.
IT Service Desk Analyst
01.2022 - 06.2022
- Key Modules: PC Storage on HDD, SSD, Wireless Networking, Systems management on MS Windows 10, Office 365
- Consistent punctuality and reliable attendance
- Collaborating with fellow learners to work on groups projects and problem solve
- Research, apply and communicate important information
- Calmly work under pressure with individuals from different perspectives and backgrounds
- Internal Hardware Troubleshooting for Network cards, cabling, hard disks
- Ticket Management
- External Peripheral Devices Troubleshooting like monitors, scanners, printers.
Education
B.B.A Marketing -
Allama Iqbal Open University
Islamabad, Pakistan 09.1991 - 05.1993
B.Sc (Maths / Physics / Chemistry) - undefined
Karachi University
Karachi, Pakistan 09.1989 - 05.1991
Skills
IT: Disk Storage, Windows NT, Hardware & Network configuration, Backup management
Cybersecurity Frameworks and Standards: NIST, ISO 27001, CIS Controls, and GDPR
Network Security: firewall management, intrusion detection and prevention systems (IDPS), VPN implementation, network segmentation, and secure remote access
Vulnerability Assessment and Penetration Testing: Nessus, Burp Suite, Metasploit, and Wireshark
Certification
CompTIA Security+, 12/2024
Additional information
Volunteer work in my community for British Heart Foundation during Nov-Dec 2021 period which included serving customers at till point and helping and assisting them for their queries for a particular product., I enjoy playing Badminton and Table Tennis in my free time. Even I play Table Tennis in our home at our Dinning Table with my daughter sometimes.
Listening to music and watching documentaries for knowledge base like Youtube How to Videos for different IT Problems and How it’s Made series and some Netflix Documentaries like Downfall The Boeing 737 Max case.
Languages
English
Urdu / Hindi
Timeline
IT Service Desk Analyst
01.2022 - 06.2022
Associate in Shipping
Amazon UK Services
04.2020 - Current
Team Supervisor
Orridge and Co Ltd
02.2012 - 06.2024
B.B.A Marketing -
Allama Iqbal Open University
09.1991 - 05.1993
B.Sc (Maths / Physics / Chemistry) - undefined
Karachi University
09.1989 - 05.1991
Information Security Analyst
Correlation On
7 2024 - 12.2024
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