Syed Abdul Fakhar
West Drayton,Hillingdon
Summary
Results-oriented deputy manager successful in motivating employees and making proactive business plans. Knowledgeable about industry practices and optimum pricing for maximum sales and profit. Talents include stock management and promotional planning. With experience in customer service and relations. Expert in managing budgets and financial records. Proven history to exceed quotas and benchmarks.
Overview
6
6
years of professional experience
9
9
years of post-secondary education
Work history
Airside Controller at Heathrow Airport
DO&CO
London, Hillingdon
2024.10 - Current
- Developed allocation strategies to drive business growth.
- Coordinated and managed loader allocations for efficient operations.
- Rotated 15 loaders per shift, ensuring optimal management of resources.
- Demonstrated strong communication skills in fast-paced environments, fostering collaboration.
Airside Marshall
DO&CO
London
2024.03 - 2024.09
- Coordinated catering trucks with aircraft at London Heathrow Airport to ensure timely flight operations.
- Aided drivers in loading and unloading catering supplies efficiently.
- Ensured strict adherence to time management for on-schedule flight completions.
- Notified relevant managers promptly regarding any potential delays.
- Followed all safety protocols and regulations during loading and unloading processes.
- Enhanced operational efficiency by at least 30% through effective coordination with management.
Sorter
Royal Mail Group
London, Hounslow
2023.11 - 2024.03
- Adapted to changes in sorting requirements and procedures to meet evolving business needs.
- Operated sorting machinery and equipment to facilitate accurate separation of materials.
- Achieved on-time dispatch, categorizing items to enable more efficient sorting.
- Prevented quality issues by monitoring workflow, promptly communicating equipment malfunctions to management and saving at least 10% of time.
General assistant
Gate Gourmet
Hayes, Hillingdon
2022.12 - 2023.11
- Kept clean working areas for safe, productive warehouse environments.
- Adhered to warehouse regulations consistently for safe working environments.
- Picked and packed with speed and precision.
- Tracked and measured materials to minimise wastage.
Deputy Manager
ICICI BANK
Hyderabad, India
2019.08 - 2022.07
- Managed and monitored multidisciplinary teams, providing coaching to consistently exceed KPI targets.
- Maintained excellent client relationships by dealing with queries and complaints calmly and professionally.
- Created weekly performance reports, analyzing and interpreting data to improve day-to-day business operations.
- Upskilled staff through targeted training opportunities, enhancing team capabilities.
- Converted leads with consultative sales approach.
- Generated new leads through online research and cold calling.
- Managed over 75 calls in day to achieve target.
Education
Master of Science - Technology for sustainable cities
Northumbria University
Liverpool 2022.10 - 2023.10
Master of Business Administration - Finance
Amjad Ali Khan College of Business Administration
Hyderabad, India 2017.06 - 2019.05
Bachelor of Commerce - Commerce
St Josephs Degree College
Hyderabad, India 2014.04 - 2017.05
Intermediate - MEC
MS Junior College
Hyderabad, India 2012.06 - 2014.05
Secondary School Certificate - SSC
Froebel's High School
Hyderabad, India 2011.06 - 2012.05
Skills
- Artificial intelligence prompts
- Business development and CRM technologies
- Salesforce proficiency
- Insurance decision-making
- Strong work ethic
- Warehouse and stock maintenance
- Safety compliance management
- Loader operations
- Training and development
Accomplishments
- Supervision - Supervised sales team to monitor sales activity and goal achievement.
- Supervised team of 12 staff members.
Affiliations
- Occasional Gym Freak
- Petrol Head who also is a extreme gourmet Lover.
Languages
Urdu
Native language
English
Advanced
C1
Timeline
Airside Controller at Heathrow Airport
DO&CO
2024.10 - Current
Airside Marshall
DO&CO
2024.03 - 2024.09
Sorter
Royal Mail Group
2023.11 - 2024.03
General assistant
Gate Gourmet
2022.12 - 2023.11
Master of Science - Technology for sustainable cities
Northumbria University
2022.10 - 2023.10
Deputy Manager
ICICI BANK
2019.08 - 2022.07
Master of Business Administration - Finance
Amjad Ali Khan College of Business Administration
2017.06 - 2019.05
Bachelor of Commerce - Commerce
St Josephs Degree College
2014.04 - 2017.05
Intermediate - MEC
MS Junior College
2012.06 - 2014.05
Secondary School Certificate - SSC
Froebel's High School
2011.06 - 2012.05