Dependable and organised Patient Care Coordinator with over seven years of professional experience seeking a position that offers professional challenges and utilisation of interpersonal skills, including excellent time management and adaptability.
Dependable and organised Patient Care Coordinator with over seven years of professional experience seeking a position that offers professional challenges and utilisation of interpersonal skills, including excellent time management and adaptability.
As a Patient Care Coordinator in a GP, responsibilities include streamlining patient care processes, optimising scheduling and record management, and enhancing patient satisfaction through attentive service. Facilitating clear communication between patients, caregivers, and clinicians to ensure comprehensive care delivery.
Enhanced community involvement through proactive outreach and promotional activities. Collaborated with partners to create health and wellbeing initiatives that foster community wellness. Organised and facilitated events to boost community engagement and support.
Ensured adherence to health and safety standards, resulting in consistently high inspection pass rates. Facilitated streamlined onboarding and training processes for new staff, significantly reducing training time. Managed inventory efficiently to maintain optimal stock levels and support operational needs.
Prepared comprehensive reports and statistics to facilitate data-driven decision-making processes. Implemented streamlined stock control and purchasing procedures that effectively reduced costs. Managed inquiries and resolved complaints promptly to enhance stakeholder satisfaction and improve overall service delivery.
Led impactful social media campaigns that enhanced online engagement and brand presence. Implemented effective SEO and PPC strategies, driving significant increases in website traffic. Optimised recruitment processes to attract high-quality candidates and improve overall hiring outcomes.
Gained proficiency in customer interaction, sales techniques, payment handling, inventory management, and maintaining orderly work environments through various customer service roles.
Problem-Solving
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