Syeda Fatima Sultana
Luton
Summary
Accomplished HR professional with expertise in HR administration, recruitment and selection, and onboarding and induction. Demonstrates strong capabilities in employee relations, payroll support, and performance management. Skilled in policy development and HR data management, with a proven track record in volunteer and workforce training. Proficient in MS Office 365 and adept at cross-cultural team coordination. Experienced in social media management, leadership excellence, budget planning, and forecasting. Committed to leveraging skills to enhance organisational efficiency and drive strategic HR initiatives.
Encouraging manager and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance.
Overview
9
9
years of professional experience
4041
4041
years of post-secondary education
1
1
Certification
Work history
Vice President & Co-Founder
Acumen Haven
, USA
10.2024 - 10.2025
- Co-founded a global NGO focused on climate action and youth engagement, setting up HR, operational, and communication frameworks.
- Developed and implemented HR, recruitment, and volunteer management policies for both Bangladesh and USA teams.
- Managed full-cycle recruitment, onboarding, training, and record-keeping processes.
- Designed and facilitated grassroots programs, workshops, and awareness campaigns focused on climate and social development.
- Oversaw budgeting, cost control, and financial planning for events and daily operations.
- Delivered leadership and communication training to volunteers, improving team efficiency and retention.
- Handled internal communication, conflict resolution, and performance coordination across departments.
- Managed social media outreach and campaign strategy to strengthen engagement and visibility.
- USA-based NGO, operating in Bangladesh
- Operational from Oct 2024 | Registered May 2025 – Present
HR Executive
Al Haramain Hospital
Sylhet
11.2022 - 01.2023
- Supported the HR operations function, ensuring compliance and accurate documentation.
- Conducted employment verification, attendance tracking, and investigations for employee records.
- Assisted with monthly payroll processing, including updates for new hires and leavers.
- Drafted and issued HR documents such as employment letters, promotion and transfer letters, and salary revisions.
- Handled Mediclaim and Gratuity administration and maintained personnel records.
- Ensured compliance with company policies, local labour laws, and HR best practices.
- Sylhet, Bangladesh
- Area of Expertise: Human Resources (0.2 yr)
Assistant Librarian
Royal Institute of Smart Education
Sylhet
07.2022 - 10.2022
- Managed book cataloging, acquisitions, and circulation desk operations.
- Handled check-in/check-out procedures and processed overdue fines.
- Conducted research and coordinated library resources for academic use.
- Ensured compliance with library policies and institutional standards.
- Sylhet, Bangladesh
- Area of Expertise: Teamwork (0.3 yr)
Principal's Secretary cum Receptionist
Royal Institute of Smart Education (RISE)
Sylhet
03.2022 - 06.2022
- Supported payroll, attendance management, and report preparation for the school’s administrative team.
- Maintained academic records and administrative files.
- Handled vendor communication, purchase orders, and payment processing.
- Coordinated with district-level personnel to ensure timely approval of operational expenses.
- Sylhet, Bangladesh
- Area of Expertise: Communication (0.3 yr)
Assistant Teacher
Golapgonj Jamia Islamia High School
Sylhet
02.2017 - 03.2019
- Monitored students’ progress through individualized learning plans and performance tracking.
- Maintained regular communication with parents to support student development.
- Planned and implemented creative learning activities to develop key skills.
- Fostered a positive and inclusive classroom environment encouraging critical thinking and teamwork.
- Sylhet, Bangladesh
- Area of Expertise: Teaching (2.1 yrs)
Education
MA - Human Resources Management (CIPD Level 7)
University of Hertfordshire
UKMBA - Human Resource Management
Leading University
BangladeshBBA - Human Resource Management
Leading University
BangladeshSkills
- HR Administration
- Recruitment & Selection
- Onboarding & Induction
- Employee Relations
- Payroll Support
- Performance Management
- Policy Development
- HR Data Management
- Volunteer & Workforce Training
- MS Office 365
- Cross-Cultural Team Coordination
- Social Media Management
- Leadership excellence
- Budget planning and forecasting
Certification
- Basics of Compliance Management – Alison Online Course, Bangladesh (2022) | 1 Month
- Employability Skills Part 1: Improve Job Opportunities – goedu.ac Online Course, Bangladesh (2022) | 1 Month
- Internship (HRM) – Islami Bank Bangladesh Limited, Sylhet (Oct–Dec 2014)
Technical & Language Skills
Languages: Fluent in English (written & verbal)
IT Skills: Microsoft Office 365 (Word, Excel, PowerPoint, Outlook, SharePoint)
HR Tools Familiarity: Google Workspace, HRIS database, applicant tracking systems (ATS)
Work Pattern: Available for full-time, on-site employment
References
Sharmin, Nasrin, Founder and CEO, sharminnasrin@yahoo.com, sharmin.nasrin@asu.edu, +1 480 599 7209, Acumen Haven, Professional colleague and co-founder at Acumen Haven, 2024-10, Present, 703 W Browning Place, Chandler, AZ, USA, 85286, Contactable Before Interview: Yes, Additional references available upon request.
Timeline
Vice President & Co-Founder
Acumen Haven
10.2024 - 10.2025
HR Executive
Al Haramain Hospital
11.2022 - 01.2023
Assistant Librarian
Royal Institute of Smart Education
07.2022 - 10.2022
Principal's Secretary cum Receptionist
Royal Institute of Smart Education (RISE)
03.2022 - 06.2022
Assistant Teacher
Golapgonj Jamia Islamia High School
02.2017 - 03.2019
BBA - Human Resource Management
Leading University
MA - Human Resources Management (CIPD Level 7)
University of Hertfordshire
MBA - Human Resource Management
Leading University