Syed Naqvi
Cheshire East
Summary
Sales Support professional at Exertis, managing key customer accounts while coordinating closely with vendors and sales teams. I handle everything from order processing and product sourcing to resolving issues and securing competitive pricing, ensuring a smooth experience for all parties. Focused on building strong relationships and driving results through clear communication and efficient support
Overview
2026
2026
years of professional experience
4
4
years of post-secondary education
Work history
Sales support executive
Exertis UK
Burnley, Lancashire
2025.01 - Current
- I manage a portfolio of key accounts, acting as the central link between customers, vendors, and internal teams to deliver exceptional service and drive commercial success. Developing relationships, understanding business needs, and ensuring smooth end-to-end operations.
- • Serve as the main point of contact for customers and vendors, building trust-based partnerships
• Oversee account performance, ensuring targets are met and opportunities for growth are identified
• Coordinate with vendors to secure competitive pricing, product availability, and promotional support
• Anticipate and resolve issues quickly to maintain a high level of client satisfaction
• Collaborate with sales teams to develop tailored solutions that align with client goals
• Maintain accurate account records and provide insights to guide strategic decisions
• Managing day-to-day account operations, from order processing to after-sales service
Assistant
Scan Computers International Ltd
Bolton
2023.07 - 2023.07
- Compiled data to generate comprehensive reports.
- Created high value invoices for purchasers to allow prompt payments
- Effectively used Microsoft Excel, Word and PowerPoint to display data and information
- Presented statistics and forecasted projects to varied stakeholders
Sales assistant
John Lewis & Partners
Cheadle, Stockport
2023.08 - 2024.05
- Meticulously handled POS system transactions including credit, cash, refunds and small scale audits to ensure seamless and accurate cashflow
- Learnt about new products quickly, providing comprehensive guidance to customers.
- Balanced multiple tasks simultaneously whilst maintaining high-quality customer care.
- Offered personalised shopping advice to enhance customer experiences.
Project manager
- Enhanced project efficiency by streamlining communication channels.
- Ensured effective resource allocation with meticulous project scheduling.
- Implemented quality control measures, ensured adherence to standards.
- Delivered high-quality results whilst adhering to strict deadlines and budget constraints.
Education
GCSEs -
Wilmslow High School
Wilmslow 2020.09 - 2022.08
Wilmslow High School
Wilmslow 2022.09 - 2024.08
Skills
- Proficient in all of Microsoft Platforms
- Proficient in SAP knowledge
- Account Management
- Project Management
- Solution Selling
- Adaptability
- Problem-Solving
- Customer Focus
Timeline
Sales support executive
Exertis UK
2025.01 - Current
Sales assistant
John Lewis & Partners
2023.08 - 2024.05
Assistant
Scan Computers International Ltd
2023.07 - 2023.07
Wilmslow High School
2022.09 - 2024.08
GCSEs -
Wilmslow High School
2020.09 - 2022.08