Syed Mushtaq

• Managed multiple resettlement and integration projects
• Achieved efficiency by streamlining regional operations.
• Supervised 5 coordinators and 17 caseworkers across 3 different offices
• Ensured quality service to over 350 clients at any given point.
• Liaised with other departments within the organisation.
• Reviewed managerial reports to pinpoint areas for development
• Adhered to the relevant organisational policies and protocols, whilst ensuring the same for the team.
• Organised regular team building activities and social events including other departments.
• Assured, enhanced team moral by leading and encouraging staff development.
• Developed resettlement plans by working closely with local authorities and relevant agencies
• Led multi-agency meetings to improve client resettlement and integration
• Supported immigrants with emotional and practical needs during resettlement
• Liaised with family members and carers to ensure smooth transition into resettlement programmes.
• Organised and led tailored training sessions to support employee development and performance improvement
• Designed comprehensive training programmes for staff development.
• Organised team-building initiatives to enhance staff morale and collaboration
• Coordinated community events to foster political engagement, inviting local MPs and L.A. commissioners.
• Organised cricket events with professional and semi-professional players boosting client morale
• Organised and hosted community charity dinners with local MPs and multi-faith leaders
• Organised and hosted cricket tournaments involving clubs across the country encouraging youth development.

• Facilitated smooth running of events averaging 150-200 guests.
• Designed event set-up and displays to match client requests.
• Remained calm under pressure to resolve issues and deliver smooth, professional event management.
• Arranged and coordinated catering and signage with external providers.
• Prepared comprehensive event briefs to ensure all volunteers were well-informed.
• Managed logistics, ensuring smooth operations.

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I have Coached Cricket or various cricket clubs and upcoming youngsters for county and district trials. They are too many to name, hence references are available upon request

• Attended regular training to maintain up-to-date health, fitness and sports science knowledge.

• Reviewed bookkeeping and management accounts to achieve clear and correct reports.
• Handled complex project management concerns independently and accurately.
• Boosted customer satisfaction scores through fast and knowledgeable issue resolution.
• Ensured compliance with regulatory standards across all banking procedures.
• Managed daily finance services for smooth business operations.
• Developed strategies to increase profits and cost savings.
• Created and presented accurate, detailed financial forecasts.

Tour leader

• Conducted daily vehicle checks to ensure safe and smooth operation during safaris.
• Documented daily tour activities and prepared incident reports.
• Enhanced local tourism by recommending additional Safari attractions and points of interest in surrounding areas around the Desert of Emirates .
• Led Safari tours including Dune bashing for various reputed companies