Syed Murtuza Hussaini
London,United Kingdom
Summary
Aspiring to work in a challenging environment where I can use my technical skills in scaling new heights by the way of continuous learning and to enhance my skill set and work for excellence in my core subject.
Focused Administrator committed to maintaining productive and quality-driven environment. Collaborative and versatile professional with expertise in employee relations, strategic planning and report preparation. Skilled at easily transcending cultural differences.
Personable Administrator offers calendar and personnel management expertise coupled with outstanding communication and multitasking abilities. Proactive and independent professional commended for consistently resolving employee challenges with innovative solutions. Flexible and adaptable to changing priorities.
Highly-qualified business administration professional driven to oversee operations with results-oriented mindset. Versed in best practices and strategies for streamlining workflows.
Overview
13
13
years of professional experience
Work History
Admin
East London Training Academy
London, United Kingdom
01.2023 - 12.2025
- Answering phones and directing calls to the appropriate personnel.
- Managing emails, correspondence, and other forms of communication.
- Greeting visitors and providing a welcoming atmosphere.
- Data entry, including updating records and databases.
- Filing and archiving documents according to established procedures.
Customer Service
Exotic Supermarket
London, United Kingdom
02.2020 - 04.2023
- Services customers by providing product and service information and resolving product and service problems.
- Attracts customers by answering product and service questions and suggesting information about other products and services.
- Resolves product or service problems by clarifying the customer's complaint, determining the cause of the problem, selecting and explaining the best solution to solve the problem, expediting correction or adjustment, and following up to ensure resolution.
Help Desk Support Executive
Premier Infotech
Hyderabad, India
01.2013 - 12.2019
- Provide helpdesk support and resolve problems to the end user's satisfaction.
- Monitor and respond quickly and effectively to requests received through the IT helpdesk.
- Monitor Service Desk for tickets assigned to the queue and process first-in first out based on priority.
- Modify configurations, utilities, software default settings, etc.
- Utilize and maintain the helpdesk tracking software.
- Document internal procedures.
Education
Masters - Computer Network Administrator And Management
Portsmouth University
United KingdomB.Tech - Computer science engineering
JNTU
HyderabadIntermediate -
Narayana junior college
SSC -
Kilpatrick Mission
Skills
- C
- C
- Oracle Database
- Ms-office
- Hardware
- Networking
- Ms-dos
- Windows XP
- Windows 7
Languages
- English
- Hindi
Personal Information
- Date of Birth: 12/14/90
- Nationality: Indian
- Marital Status: Single
Technical Qualifications
- C
- C++
- Oracle Database
- MS Office
- Hardware & Networking
- Operating System: MS-DOS, Windows XP, Windows 7
Languages
English
Proficient
C2
Timeline
Admin
East London Training Academy
01.2023 - 12.2025
Customer Service
Exotic Supermarket
02.2020 - 04.2023
Help Desk Support Executive
Premier Infotech
01.2013 - 12.2019
Masters - Computer Network Administrator And Management
Portsmouth University
B.Tech - Computer science engineering
JNTU
Intermediate -
Narayana junior college
SSC -
Kilpatrick Mission
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