Syed Hassan
Manchester
Summary
1. To achieve a challenging job in a professional environment where I can utilize my skills to keep pace with advance technologies. Your esteemed organization, definitely, will provide me a chance to utilize my expertise and to polish my abilities as well. 2. Seeking job where I can learn skills and loyalty in exchange for career guidance, training and opportunity for advancement.
Overview
21
21
years of professional experience
Work history
OSM
OJ logistics
Manchester , United Kingdom
2025.03 - 2026.02
- Working OJ logistics (amazon delivery partner) since as a OSM March 2025 till nowKeeping high standards and controlling the scorecard helps to boost team morale. Building a team that delivers high-quality work and provides exceptional customer service.Success storyWhen I start at OJ Logistics in March 2025. Their scorecard was only 39%, but with hard work to establish a strong team, we were able to attain a great scorecard during peak season . No one in DXM2 had a higher scorecard than us in week 7, with 92.22, and we have been maintaining it up to terrific and on track for fantastic plus.
- Carried out day-to-day duties accurately and efficiently.
- Quickly learned and applied new skills to daily tasks, improving efficiency and productivity.
- Successfully delivered on tasks within tight deadlines.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Supported team by demonstrating respect and willingness to help.
- Worked flexible hours, covering nights, weekends and bank holidays.
- Consistently arrived at work on time and ready to start immediately.
- Offered friendly, efficient customer service and handled challenging situations with ease.
- Cleaned work areas and equipment to maintain faultless hygiene standards.
- Increased customer satisfaction by resolving issues.
- Improved efficiency and productivity by acquiring new skills.
- Completed duties to deliver on targets with accuracy and efficiency.
- Displayed energy and enthusiasm in fast-paced environment.
- Used critical thinking to break down problems, evaluate solutions and make decisions.
- Used Microsoft Word and other software tools to create documents and clear communications.
- Applied positive customer service approach to increase satisfaction levels.
- Applied critical thinking to analyse problems, evaluate solutions and select best decisions.
- Delivered exceptional customer service by proactively listening to concerns and answering questions.
- Oversaw daily operations to achieve high productivity levels.
OSM
Spirit Logistics
Manchester , United Kingdom
2020.11 - 2025.03
- Worked with Spirit Logistics(amazon Delivery Partners) as a OSM from November 2020 to March 2025
- Carried out day-to-day duties accurately and efficiently.
- Quickly learned and applied new skills to daily tasks, improving efficiency and productivity.
- Successfully delivered on tasks within tight deadlines.
Sales Manager
Safa al Murjan Building Cleaning Services
2017.06 - 2019.12
- Worked with Safa al Murjan Building Cleaning Services as a Sales Manager from 5 June, 2017 to 3 December, 2019.
customer sales executive
Altaf Ahmad Uploading and Unloading Services LLC
2013.06 - 2017.06
- Worked with Altaf Ahmad Uploading and Unloading Services LLC as a customer sales executive from 20 June, 2013 to 16 June, 2017.
Telecom Technician
Emirates Telecommunication (Etisalat)
Abu Dhabi
2009.04 - 2012.04
- Worked with Emirates Telecommunication (Etisalat), Abu Dhabi,(UAE) in GPON Technology as Telecom Technician (through star services) from 26 April, 2009 to 21 April 2012.
Marketing Manager
Al-Qaim Enterprises
2008.01 - 2009.04
- Worked with Al-Qaim Enterprises as a 'Marketing Manager' from Jan 2008 to April 2009
Fiber Optical Technician
Al-Qaim Enterprises
2005.01 - 2008.01
- Worked with Al-Qaim Enterprises as a 'Fiber Optical Technician' from Jan 2005 to Jan 2008
Education
S.S.C (1st Div) - undefined
AbbottabadICS - Computer Science
FG college
Islamabad2004
Skills
- Three Months Computer Hardware Course (From IBMS Abbottabad)
- Sixth month optical fiber network course (Pakistan telecommunication)
References
References will be provided on request
CUST
I have complete knowledge of:
Installation and Jointing of Copper Media
Troubleshoot line related issues with PTCL team coordination.
Handling Complaints for Customers.
Arrangement of Joint Box, Corning, Optical Distribution Frame (ODF).
Location of Events, Pressure Points in Single Fiber Cables.
Complete knowledge, how to Remove Pressure Points in Optical Fiber Cable.
Termination of Single Fiber cables (ODF).
Termination of FDH Cabinets.
Updating/Configuration of ONT & Routers through software.
Installation Optical Network Terminal (ONT).
How to make SC-APC & SC-UPC connectors,
Arranging fiber in ONT
Equipment use for testing:
VFL(Visual Fault Locator),
Power Meter
Equipment use for Splicing:
Temporary Splicing(Mechanical Splice)
Permanent Splice (Fujikura 50S, Fujikuara60S, Corning µLID).
With some training and assistance, I believe I would be an outstanding fit for this position. I look forward to hearing from you again in the future. Thank you for your consideration of my submission.
Languages
English Urdu Arabic Panjabi
Beginner
A1
Success story
When I start at OJ Logistics in March 2025. Their scorecard was only 39%, but with hard work to establish a strong team, we were able to attain a great scorecard during peak season . No one in DXM2 had a higher scorecard than us in week 7, with 92.22, and we have been maintaining it up to terrific and on track for fantastic plus.
Timeline
OSM
OJ logistics
2025.03 - 2026.02
OSM
Spirit Logistics
2020.11 - 2025.03
Sales Manager
Safa al Murjan Building Cleaning Services
2017.06 - 2019.12
customer sales executive
Altaf Ahmad Uploading and Unloading Services LLC
2013.06 - 2017.06
Telecom Technician
Emirates Telecommunication (Etisalat)
2009.04 - 2012.04
Marketing Manager
Al-Qaim Enterprises
2008.01 - 2009.04
Fiber Optical Technician
Al-Qaim Enterprises
2005.01 - 2008.01
S.S.C (1st Div) - undefined
ICS - Computer Science
FG college