Syed Hamdani
Slough,UK
Summary
Dynamic professional with expertise in customer service. Proficient in CRM data entry, enhancing brand development and customer relationship management. Proven success in talent acquisition and sales strategy execution, supported by strong leadership and entrepreneurial skills. Skilled in business networking and public speaking, with a focus on creative problem-solving and organizational effectiveness.
Overview
10
10
years of professional experience
Work history
Founder & Head Coach
Muti’s Footy Academy
Slough
2024.09 - 2026.02
- Assisted in organising meetings and tracked attendee participation.
- Supported invoicing processes and ensured records were accurate.
- Contributed to sales growth through the implementation of marketing strategies.
Market Research Interviewer
Ipsos, Verian Group & NatCen
National
2022.09 - 2024.12
- Facilitated structured interviews and recorded data accurately to support research integrity.
- Demonstrated patience and persistence while assisting challenging respondents to complete interviews.
- Maintained confidentiality of respondent information to build trust and rapport.
Customer Service Advisor
Sitel
Remote
2020.05 - 2021.04
- Handled high-volume inbound calls, maintained confidential records, and supported customers professionally.
- Handled high volume of calls daily for faster issue resolution.
Mathematics Tutor
Magical Maths
London
2018.01 - 2018.12
- Supported lunch-time and after-school maths clubs for key stage 1 students.
- Tracked attendance and provided updates to parents.
- Remained informed on new teaching methods for improved instructional techniques.
Personal Shopper
Tesco
Slough
2016.07 - 2017.05
- Updated product knowledge regularly to provide relevant advice.
- Organised workspace efficiently to streamline order processing.
- Adapted swiftly to new online platforms and technologies to enhance performance.
Education
BA (Hons) - Education
Brunel University London
BTEC Diploma - ICT & Creative Media Production
Slough and Eton Church of England, Business and Enterprise
10 GCSEs -
Slough and Eton Church of England, Business and Enterprise
2001.04 -
Skills
- Customer service and administration
- CRM and data entry
- Microsoft Excel and Word
- Organizational skills
- Attention to detail
- Communication skills
- Presentation mastery
- Strategic decision-making
- Brand development
- Customer relationship management
- Creative problem solving
- Talent acquisition and sales strategy execution
- Entrepreneurial mindset and spirit
- Business networking
- Visionary leadership and executive presence
- Effective public speaking and communication
Additional Experience
- Courier - Evri | Jan 2026 - Current
- Delivery Driver - Uber Eats | Jan 2026 - Current
- Water Efficiency Advisor – Affinity Water | Feb 2026
- Environmental Enforcement Agent – WISE | Jan 2026
- Customer Service Officer – Health Hero | 23 Sept 2025 – 1 Dec 2025
- Talent Management Executive – N20 | Sept 2025
- Customer Service & Sales – Cake Club | Feb 2025 – Jun 2025
- Fire Marshal – Blue 9 | Dec 2024 – Apr 2025
- Delivery Driver – SBL Couriers | Dec 2024
- Telesales – Huntswood | Jun 2022 – Aug 2022
- Sales Development Representative – TrainYo | Sept 2021 – Nov 2021
- Retail Assistant – Sports Direct | Sept 2021
- Membership Advisor – Everyone Active | Jul 2021
- STEM Tutor – RoboThink | Apr 2021 – Jul 2021
- Door-to-Door Sales – Virgin Media | Oct 2019 – Jan 2020
- Football Coach – Sports4Kids | Jan 2019 – Aug 2019
- Cashier – RBS | Nov 2017 – Jan 2018
- Admin – Signarama | Feb 2014
- Motor Mechanic – M & S Autos | Jun 2012
Timeline
Founder & Head Coach
Muti’s Footy Academy
2024.09 - 2026.02
Market Research Interviewer
Ipsos, Verian Group & NatCen
2022.09 - 2024.12
Customer Service Advisor
Sitel
2020.05 - 2021.04
Mathematics Tutor
Magical Maths
2018.01 - 2018.12
Personal Shopper
Tesco
2016.07 - 2017.05
10 GCSEs -
Slough and Eton Church of England, Business and Enterprise
2001.04 -
BA (Hons) - Education
Brunel University London
BTEC Diploma - ICT & Creative Media Production
Slough and Eton Church of England, Business and Enterprise