Overview
Work History
Education
Skills
Hobbies
Timeline
Generic
Syed Hamdani

Syed Hamdani

Slough

Overview

4
4
years of professional experience
10
10
years of post-secondary education
2
2
Languages

Work History

Sales Advisor

Huntswood
Remote
06.2022 - Current

- Outbound sale calls, roughly 3-400 a day!

- Working through Huntswood but client is Domestic & General

- Selling insurance on household appliances

- Objection handling on a daily basis

- Targeted to hit at least 5 sales a day

- Personal best is 7 sales in one day

Sales Development Representative Trainee

TrainYo
Remote
09.2021 - 11.2021

This was a 8 week course/bootcamp where I learnt the following:
-Introduction to Sales Engagement Platforms (SEP)
-CRM intro and best practice
-Time management for multi channel SDR'S
-Best practices across cold calling, video prospecting and cold emails
-Developed understanding of ICP, TAM's, building sequences, multi-channelled outreach, qualification frameworks and objection handling
-The training course was delivered from the top 1% of the SaaS industry. A mix of top performers and thought leaders.

Sales Associate

RoboThink
City of London, LND
04.2021 - 07.2021

- Learning the whole brand to begin with in order to solidify my understanding of the product

- RoboThink is a company that teaches programming, robotics, maths and science in a fun way through holiday camps and after school clubs.

- It was my job to sell memberships to parents to sign their kids up via cold calls and word of mouth referrals.

- I also worked as a tutor to further implement my knowledge in some of the club sessions and build rapport with my customers.

- Creating, establishing and maintaining relationships with the schools, parents and children.

- Help set up sessions and worked out of hours to ensure I knew the services inside out.

Test and Trace Agent

Sitel
Remote
05.2020 - 04.2021

- Worked for the NHS through Sitel.

- Called around 300 people a day.

- Spoke to people who had Covid-19 as well as people who had been in contact in order to gather information.

- Filled in questionnaires and forms which could take from 15 - 45 minutes depending on details of individual.

- Built rapport with many people dealing with difficult situations enabling me to access information they didn't necessarily want to give at the time.

- Used clear communication, enthusiasm and genuineness to convert calls into successful notes.

Door Salesman

Virgin Media
Reading
10.2019 - 01.2020
  • Presented sales presentations and proposals to prospects in territory, identifying positive features and advantages of Virgin Media over those of competition.
  • Traveled by foot from door to door and automobile to sell services.
  • Used persuasive sales techniques to convince clients in purchasing any Virgin Media related product.

Sports Coach

Sport4Kids
Bagshot, SRY
01.2019 - 09.2019
  • Motivated athletes to become stronger, more agile and more effective through training habits.
  • Participated in fundraising events.
  • Conferred with assistant coaches to determine weaknesses in current team roster and develop recruitment plans.
  • Maintained equipment, facilities and inventory.
  • Trained athletes in proper use of equipment for safety and maximum results.
  • Promoted proper stretching, warmups and conditioning exercises to prevent sports injuries.
  • Developed game plans and adjusted to meet various game situations.
  • Increased player strength, agility and game skills through successful practices.
  • Established clear benchmarks for performance and monitored individual and team progress.
  • Enforced discipline both on and off-field to lead team with highest personal standards.
  • Taught players how to run specific game plays in order to build cohesive, structured team.

Mathematics Tutor

Magical Maths
City of London, LND
01.2018 - 12.2018
  • Designed age-appropriate math activities to help student progress.
  • Self-prepared materials based on school math curriculum to increase student comprehension.
  • Met with parents to discuss student progress and address concerns.
  • Coordinated tutoring efforts with teachers prior to student sessions.
  • Conducted group tutoring sessions to help students engage active learning and critical thinking skills.
  • Used positive reinforcement, repetition and review to help students master challenging material.
  • Worked with students in classroom environments to provide educational support.
  • Developed student confidence through positive reinforcement strategies.
  • Created tailored lesson plans and study guides to teach and assist students in area of study.

Customer Service Officer

Royal Bank of Scotland
Slough
11.2017 - 01.2018
  • Handled various accounting transactions.
  • Maintained friendly and professional customer interactions.
  • Counted, verified and handled bank deposits.
  • Collaborated with team members to achieve target results.
  • Worked within applicable standards, policies and regulatory guidelines to promote safe working environment.
  • Exceeded goals through effective task prioritization and great work ethic.
  • Worked to maintain outstanding attendance record, consistently arriving to work ready to start immediately.
  • Completed paperwork and also helped to clean the bank itself.

Personal Shopper

Tesco
Slough
07.2016 - 05.2017
  • Placed completed orders in labeled, temperature-appropriate storage pending customer pick up.
  • Reviews orders prior to pick up for accuracy and purchase-by dates.
  • Consistently met deadlines and quality goals for accuracy and timeliness.
  • Memorized store layouts and planograms to fulfill orders using shortest, most efficient route.
  • Collaborated with managers to provide customer feedback and recommend operational changes to meet emerging trends.
  • Picked quality and accurate items daily for customer orders.
  • Maximized efficiency by scanning items quickly.
  • Noted customer special requests, preferences and favorite products in CRM to enhance service and build brand loyalty.
  • Tracked substitutions and informed customers of changes.
  • Reviewed customer orders closely to locate desired items.

Education

Bachelor of Arts - Education

Brunel University
Uxbridge, HIL
09.2016 - 08.2019

GCSE's, Two BTEC Diplomas -

Slough and Eton Church of England
Slough
09.2008 - 06.2015

Skills

Sales experience

Customer Relations

Sales skills

Sales professional

Sales closing

B2B sales

Sales training

Football team management

Decision-Making

Flexible and Adaptable

Teambuilding

Teamwork and Collaboration

Active Listening

Cultural Awareness

Solo singing

Stage Performance

Live sessions

Studio recording experience

Excellent Communication

Attention to Detail

Organization and Time Management

Good Telephone Etiquette

Originality

Creative mindset

Creative vision

Tutoring

Student tutoring

Online tutoring

Customer service skills

Customer service experience

Customer rapport

Microsoft Word

Microsoft PowerPoint

Understanding of IT

Hobbies

· Football Fanatic (MUFC fan) also have interests in other sports such as Boxing and Mixed Martial Arts.

· I enjoy listening to classical music which I use to enhance my vocal ability as I am also a singer (reciter) in many Mosques around the UK.

· A quote I love to stick by is “Family First”. I always give time to my family as I have been caring for my father from the age of 15 who has been diagnosed with PSP. Being a carer has matured me from a young age and built discipline which I output into my work lifestyle.

· I enjoy other activities such as writing poetry and composing my own music.

· I also do brain training exercises in my spare time to keep my mind sharp and witty.

Timeline

Sales Advisor

Huntswood
06.2022 - Current

Sales Development Representative Trainee

TrainYo
09.2021 - 11.2021

Sales Associate

RoboThink
04.2021 - 07.2021

Test and Trace Agent

Sitel
05.2020 - 04.2021

Door Salesman

Virgin Media
10.2019 - 01.2020

Sports Coach

Sport4Kids
01.2019 - 09.2019

Mathematics Tutor

Magical Maths
01.2018 - 12.2018

Customer Service Officer

Royal Bank of Scotland
11.2017 - 01.2018

Bachelor of Arts - Education

Brunel University
09.2016 - 08.2019

Personal Shopper

Tesco
07.2016 - 05.2017

GCSE's, Two BTEC Diplomas -

Slough and Eton Church of England
09.2008 - 06.2015
Syed Hamdani