Summary
Overview
Work History
Education
Skills
Affiliations
Languages
References
Timeline
Generic

Syed Ali

Stibbington,Peterborough

Summary

An extremely resolute and determined individual who has the drive, desire and fortitude to succeed in all areas of life. As a confident and articulate communicator, I can negotiate effectively and provide exceptional customer service by building strong, effective rapport and relationships with clients, peers and co-workers. Thoroughly trained in structured sales techniques and lead generation methods, I strive to achieve targets and maximise my earning potential by closing sales, overseeing successful revenue streams and recognising areas for improvement. I am self-motivated, reliable and capable of working autonomously in any environment whilst also being happy to work as part of a team and driving effective teams. Looking for new management role where hard work and dedication will be highly valued.

Overview

17
17
years of professional experience
4
4
years of post-secondary education

Work History

Sales Director/Business Partner

Elderwood Motors Ltd
Peterborough, Cambridgeshire
01.2022 - Current
  • Managing all sales enquiries and maximising business opportunities by streamlining sales processes to enhance team productivity. Great confidence and persuasive skills to convert enquiries into sales.
  • Proven sales track record that spans over two years of exceeding individual set sales goals, selling on average 15-25 cars a week which is an increase of 50-60% since joining the firm.
  • Creating new, innovative and appealing adverts on advertising platforms. Devising innovative sales tactics to out perform local competitors and increase business revenue.
  • Upselling extended warranties in line with the customer needs and vehicle requirements.
  • Tracking and recording the sales performance of the business. Analysing market trends and evaluating sales data to create strategic plans for sustained success.
  • Complying with FCA regulations and GABRIEL reporting.
  • Implemented CRM systems to improve customer interactions and streamlined processes to optimise efficiency in client handovers.

Head of Recruitment and HR

Amazon PLC/ Skylight Transport Ltd
Milton Keynes, Buckinghamshire
11.2020 - 01.2025
  • Mainly appointed to run the Amazon UK contract but also managed the DPD, Yodel and DHL Contracts.
  • Streamlined hiring process by implementing new recruitment strategies and establishing efficient on-boarding processes resulting in improved employee retention.
  • Managed and developed team of recruiters by conducting regular training sessions to enhance interviewing skills, performance and results. Implemented applicant tracking system, improving efficiency in the recruitment process.
  • Kept abreast of employment and HR legislation changes especially RTW guidelines to ensure compliance in all recruitment activities and auditory requirements.
  • Participated actively in budget planning for the annual recruitment expenditure.
  • Drafted job descriptions to showcase open roles, explaining job-specific duties, qualifications and required credentials.

Sales Manager/ Business Partner

Eye Green Cars Ltd
Peterborough, Cambridgeshire
04.2017 - 10.2020
  • Managing all sales enquiries and maximising business opportunities by streamlining sales processes to enhance team productivity. Great confidence and persuasive skills to convert enquiries into sales.
  • A proven sales track record that spans for over three years of exceeding individual set sales goals, selling on average 10-15 cars a week which is an increase of 40% since joining the firm.
  • Creating new, innovative and appealing adverts on advertising platforms.
  • Upselling extended warranties in line with the customer needs and vehicle requirements.
  • Tracking and recording the sales performance of the business.
  • Responsible for increased business profitability by reviewing outgoing costs and increasing cash flow.
  • Managing the complaints process from start to finish, resolving cases both in/out of court settlements.
  • Complying with FCA regulations and GABRIEL reporting.

Relationship Manager

RSM UK
London, City of London
06.2016 - 08.2019
  • To maximise the full potential of the Tracker system and increase its revenue stream by establishing strong client relationships, providing exceptional customer service and developing business opportunities.
  • Managing a portfolio of high net worth clients to maintain favourable relations by adopting a needs-based approach to build profitable relations. Increased client retention, fostered trust and loyalty by resolving complaints efficiently.
  • Attending industry related conferences to source new business through strategic networking and utilising networking skills to build a list of prospects. Implemented innovative ideas and developed marketing campaigns to drive sale initiatives.
  • Streamlined internal procedures to increase productivity and efficiency levels. Coordinated with cross-functional teams to ensure smooth project execution.

Office Manager/Team Leader

Aspen Law Ltd
Slough, West Berkshire
02.2012 - 05.2016
  • Responsible for facilitating the efficient functioning of the office via a range of administrative, financial and managerial tasks.
  • Proactively manage training, guidance, development requirements and support of other new/existing claim handlers in order to maximise team effectiveness.
  • Personal Injury, RTA, EL and PL, updating and managing proclaim as the customer management system.
  • Fully conversant with the Low Value Pre-Action Protocol for Road Traffic Accidents and EL/PL claims.
  • Handling own case load from instruction to conclusion at pre-litigation stages, assisting practicing manager with serious injury cases, conduct of client meetings, reviewing medical reports and negotiating claims to the best commercial outcome.


Business Manager

Barclays Bank PLC
London, City of London
02.2008 - 01.2012
  • Consulted and supported businesses in achieving their goals by providing simple solutions to their complex problems. Managed high-value corporate accounts, providing bespoke banking solutions tailored to individual needs.
  • Continuously monitor the needs of each client to ensure that they were receiving an infinitely high standard of service and to identify any cross selling opportunities.
  • Identified growth opportunities for enhanced portfolio performance through strategic networking and partnership building with local accountants, solicitors, brokers and other key business introducers.
  • Routinely performed financial analysis on trading accounts and kept abreast on economic, financial and political events to understand credit risk and affordability of financial products, especially commercial lending.

Education

Master of Science - International Management

University of Leicester
Leicester
09.2019 - 11.2020

Bachelor of Arts - Management

University of Leicester
Leicester
10.2004 - 09.2007

Skills

  • Sales forecasting
  • Contract negotiation
  • Client acquisition
  • Relationship management
  • Target achievement
  • Product knowledge
  • Market research
  • Pricing strategy
  • Business development
  • Lead generation techniques
  • Sales team training
  • Customer retention strategies
  • Cross-Selling expertise
  • Sales expertise
  • Leadership competency
  • Key account handling
  • MS office suite proficiency
  • Results-Driven approach
  • Networking and relationship building
  • Customer retention
  • Cross-selling and upselling
  • Salesforce
  • Financial reporting
  • Market trend analysis
  • Customer relations
  • Financial acumen

Affiliations

  • Travelling
  • Going to the gym
  • Socialising

Languages

English
Native
Urdu
Fluent
Punjabi
Fluent

References

References available upon request.

Timeline

Sales Director/Business Partner

Elderwood Motors Ltd
01.2022 - Current

Head of Recruitment and HR

Amazon PLC/ Skylight Transport Ltd
11.2020 - 01.2025

Master of Science - International Management

University of Leicester
09.2019 - 11.2020

Sales Manager/ Business Partner

Eye Green Cars Ltd
04.2017 - 10.2020

Relationship Manager

RSM UK
06.2016 - 08.2019

Office Manager/Team Leader

Aspen Law Ltd
02.2012 - 05.2016

Business Manager

Barclays Bank PLC
02.2008 - 01.2012

Bachelor of Arts - Management

University of Leicester
10.2004 - 09.2007

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Syed Ali