Syed Abrar Hassan

Family Business Assistant | Media Production & Trading (Stock Market)
Duration: [2021-2024]

Actively managed trading in the stock market, analyzing trends, and making informed investment decisions during my graduation.

Assisted in the family business specializing in Media Production Services, including video editing, post-production, and finalizing outputs for clients (e.g., weddings, birthdays, and corporate events).

Supported operational activities such as client interactions, delivery management, and process optimization to ensure high-quality outputs and customer satisfaction.

• Completed assigned work within deadlines and to company standards.
• Conducted quality checks on deliverables, identifying and addressing discrepancies.
• Maintained digital database, enhancing ease of access to information.
• Typed and edited documents and presentations for manager.
• Support staff members with administrative tasks, reducing workload stress.
• Answered phone calls and emails for management team during busy periods.
• Processed invoices, ensuring timely payments.
• Answered phone calls promptly, providing excellent customer service.
• Applied positive customer service approach to increase satisfaction levels.
• Increased revenue by upselling and recommending products.
• Completed customer orders with speed and accuracy.