Retail assistant
Boots
London, City of London
07.2024 - 07.2024
- Delivered friendly, knowledgeable customer service by assisting with product enquiries, locating items, and offering personalised recommendations.
- Ensured excellent store presentation through regular stock replenishment, tidy shelves, and adherence to Boots’ visual merchandising standards.
- Operated tills accurately, processing transactions, returns, promotions, and handling cash in line with company procedures.
- Supported pharmacy and health & beauty departments during busy periods, helping manage queues and preparing stock to maintain smooth customer flow.
- Worked collaboratively with colleagues to meet daily sales targets and contribute to strong overall store performance.
- Followed all health & safety, stock control, and loss prevention policies to maintain a safe, secure environment.
- Handled customer complaints and issues professionally, ensuring positive outcomes and high customer satisfaction.