Sydni Lee

• Offered exceptional customer service with strong product knowledge.
• Collaborated and offered support with extra tasks to meet team goals.
• Kept work areas spotlessly clean for optimal hygiene levels and consistent customer satisfaction.
• Demonstrated proper food handling and safety standards.
• Prepared and packaged orders with precise presentation skills.
• Warmly greeted customers and proactively reduced wait times.
• Covered drive-thru during peak times, collecting items and packing orders correctly.
• Enabled smooth operations during peak times by assisting in food preparation tasks.
• Advised customers on menu queries, recommendations and dietary and allergy concerns.
• Handled customer complaints using quick decision-making to resolve issues.
• Leveraged strong ambition and business acumen, regularly exceeding targets and expectations.

This was unpaid work experience

that I did at a licensing law firm for a week to understand the ins and outs f a law firm.

• Received, sorted and distributed incoming mail.
• Kept and maintained accurate filing system for preservation of office information.
• Assisted managers in compiling and organising materials for meetings.
• Researched, analysed and summarised data for research.
• Provided printing, photocopying scanning support to colleagues.
• Took detailed minutes at meetings following instructions from senior team members.
• Typed and proofread documents produced by other staff members.
• Kept files organised and up-to-date for accurate record-keeping purposes.

• Provided friendly, courteous service, maximising positive customer satisfaction ratings.
• Kept guest tables neat and tidy by regularly clearing away dirty dishes and used glasses and wiping down surfaces.
• Created friendly, welcoming atmosphere to encourage positive guest experiences, prolonging visits to increase profitability.
• Used upselling methods featuring specials to complement dishes.
• Resolved guest complaints promptly and professionally, notifying restaurant management of concerns.
• Attended tables regularly to check customer needs were met, promptly processing additional food and drink orders.
• Assisted waiters during big events and functions to preserve smooth workflow.