Sydney Yip
London
Summary
Experienced Office Manager with over 25 years of experience in financial industry. Highly dependable, detail-oriented, ethical with strong organisational skills. Works effectively with cross-functional teams in ensuring operational and service excellence.
Overview
30
30
years of professional experience
1
1
year of post-secondary education
Work history
Office Manager
Keywise Capital Management (HK) Limited
, Hong Kong
08.2006 - 12.2020
- Managed 12-employee office, supervising co-workers, enhancing productivity and driving efficiency.
- Oversaw office budget to responsibly allocate equipment and resources.
- Produced high-quality documents, spreadsheets and presentations for internal and customer-facing needs.
- Oversaw staff training for 12 employees, ensuring all staff training was up-to-date.
- Organised physical files and digitised records to ensure ease of accessibility and retrieval by team members.
- Oversaw office inventory ordering, requisitions and stocking.
- Tracked and recorded team expenses and reconciled accounts to maintain accurate, current and compliant financial records.
- Managed costs and billing, resolving financial discrepancies effectively through organisational management of account information.
- Coordinated and maintained impressive office organisation to keep facilities efficient, organised and professional.
- Supervised senior management with daily office operations, coordinating meetings and other tasks as requested.
- Prepared vendor invoices and processed incoming payments.
- Negotiated with vendors to minimise costs and improve service delivery.
Administrator
HSZ (Hong Kong) Limited
, Hong Kong
11.2000 - 08.2006
- Produced high-quality documents, spreadsheets and presentations for internal and customer-facing needs.
- Photocopied and laminated documents for meetings and presentations.
- Effectively managed incoming and outgoing mail to maximise office efficiency.
- Enhanced administration system workflows by developing improved automated systems.
- Interacted with customers professionally by phone, email and in-person to deliver accurate service information.
- Managed office supply inventory, performing stocktake duties and ordering additional supplies to meet staff needs.
- Processed accounts payable and accounts receivable transactions with strict attention to detail to reduce errors.
- Enforced clerical team compliance with industry best practices and internal policies.
- Set office policies and procedures to keep team members coordinated.
- Coordinated meetings and arranged conferences, clearly communicating relevant information to all attendees.
Office Manager
HSBC Guyerzeller Bank AG - Hong Kong Office
, Hong Kong
04.1992 - 11.2000
- Oversaw office budget to responsibly allocate equipment and resources.
- Provided proper scheduling of clients, ensuring timely and effective allocation of resources and calendars.
- Organised physical files and digitised records to ensure ease of accessibility and retrieval by team members.
- Oversaw office inventory activities, including ordering and requisitions, stocking and shipment receiving.
- Oversaw office inventory ordering, requisitions and stocking.
- Tracked and recorded team expenses and reconciled accounts to maintain accurate, current and compliant financial records.
- Completed payroll using MYOB to maintain comprehensive records.
- Assisted in IT network projects with head office in Zurich and provided maintenance support to daily operations.
General Secretary
The Hongkong & Shanghai Banking Corporation Ltd
, Hong Kong
07.1990 - 03.1992
- Provided secretarial support to a team of private banking managers.
- Monitored regulatory changes and implemented updated policies to meet them.
- Managed general business administration to meet operational objectives.
- Executed clerical and administration duties ahead of deadlines to promote smooth workflow in small team.
Education
Certificate of Higher Education - Certificate for Private Secretaries
Tuen Mun Technical Institute
Hong Kong 09.1986 - 07.1987
Skills
- Microsoft Office
- Expense reporting
- Account reconciliation
- MYOB
Languages
English
Fluent
Chinese (Mandarin)
Fluent
Chinese (Cantonese)
Native
Timeline
Office Manager
Keywise Capital Management (HK) Limited
08.2006 - 12.2020
Administrator
HSZ (Hong Kong) Limited
11.2000 - 08.2006
Office Manager
HSBC Guyerzeller Bank AG - Hong Kong Office
04.1992 - 11.2000
General Secretary
The Hongkong & Shanghai Banking Corporation Ltd
07.1990 - 03.1992
Certificate of Higher Education - Certificate for Private Secretaries
Tuen Mun Technical Institute
09.1986 - 07.1987
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