Sydney Sandwith

• Directed team operations for optimal service during peak hours.
• Serve several customers per shift while maintaining strong service standards and resolving customer concerns quickly.
• Train and mentor new employees on customer service practices, store procedures, and point-of-sale systems.
• Manage scheduling coordination to ensure appropriate staffing during peak hours.
• Operate and troubleshoot point-of-sale systems to streamline transactions and reduce wait times.
• Maintain accurate cash handling procedures and prepare nightly deposits to ensure financial accuracy.
• Support store closing operations while maintaining inventory accuracy and store security.