SYDNEY REGIS DOUGANGOYE
Cape Town
Summary
Dedicated Security Officer with over 20 years of comprehensive experience in access control, patrol and crowd management across diverse sectors. Proven track record in retail sales and effective communication, showcased through successful promotions and presentations. Highly adept in directing and driving business operations within the waste management sector as a current Director at Tabala Waste. Eager to leverage dynamic skills to contribute significantly to future employers, enhancing safety, security and operational efficiency.
Overview
27
27
years of professional experience
1
1
Certification
Work History
Director (Shareholder/ Owner)
Tabala Waste (PTY) Ltd
Cape Town
09.2022 - Current
- Directing and managing overall business operations.
- Oversee retail sales of second-hand goods and products.
- Facilitating the procurement and resale of waste products for recycling initiatives.
- CO Reg: 2022/704999/07
- Contact number: +27780574022 / +27825313711
Security Officer (Grade A)
Byers Security Solutions and Associates
Cape Town
01.2019 - Current
- Managing access control systems and conducting crowd patrol operations.
- Contact number: +27215927973 / +27215927980
Barber (International Men's Grooming Specialist)
Valkenberg Mental Hospital (Unisex Salon)
Cape Town
07.2009 - 06.2010
- Administrated a variety of hair treatments for both men and women.
Outbound and inbound Retail Sales Consultant
Flexicell
10.2005 - 12.2007
- Promoted and marketed the company/ company's brand, facilitating the sale of products and services through engaging seminars and presentations.
- Functioned as a dedicated Sales Representative.
- Insurance and airtime Marketing Co
- Reason for leaving: Accepted a Voluntary Retrenchment Package.
- Contact number: +27214437900 / +27727714924
Filming Extra
Chameleon Casting agency
Cape Town
05.2007 - 11.2007
- Portrayed extra roles featuring in bit parts and main roles across various film, television productions and commercials.
- Reason for leaving: Company relocated to Johannesburg.
Security Officer (Grade C)
Combat Force
Cape Town
02.1999 - 03.2006
- Executed comprehensive access control measures, patrolling and enforced crowd management protocols.
- Reason for leaving: resigned to explore and get better prospects.
- Contact number: +27217067775
Education
Certificate in Marketing Management - Introduction to Marketing, Core Concepts of Marketing, Marketing planning and strategies, Marketing communication, Sales and Retail, Social Marketing and Responsibility, Marketing audits, Marketing implementation, Marketing mixes, The importance of providing exceptional and basic customer service to customers, clients, guests
Varsity College (School of Business and Technology)
12.2004
Baccalaureate A4 - English, French, History, Geography, Philosophy, Mathematics, Physics, Physical Sciences, Biology
Lycee Karl Marx
06.1989
Skills
- Communication
- Interpersonal skills
- Customer service
- Professional demeanour
- Safety inspections
- Radio communications
- Report-writing
- Fire safety training
- Physical Fitness
- Sensitive information handling
- Surveillance proficiency
- Emergency response coordination
- CCTV monitoring
- Evidence preservation
- Health and Safety regulations
- Computer literacy
- Customer Service
- Business acumen
- Interpersonal communication
- Conflict Resolution
- Sales forecasting
- Crime prevention
- Crowd control
- Premises patrol
- Health and Safety Compliance
- Public speaking
- Active listening
- Radio operation
- First-aid certified
- Customer service excellence
- Situational awareness
- Time-management
- Communication skills
- Hand-held wand operation
- Proactive initiative
- CPR and First Aid
- Alarm system management
- Equipment Maintenance
- Positive attitude
- Crisis management
- Relationship-building
- Effective delegation
- Customer service orientation
- Client Relationship Management
- Stakeholder engagement
- Project coordination
- Access control systems
- Cross functional collaboration
- Emergency procedures
- Incident reports
- Analytical-thinking
- Proactive approach
- Technical troubleshooting
- Technical report writing
- Decision making
- Technical communication
- Strategic thinking
- Point-of-entry screening
- Stress tolerance
- Emergency evacuation
- Product knowledge
- Resource allocation
- Effective communication
- Ethical decision making
- Customer engagement
- Physical stamina
- Cultural sensitivity
- Cultural awareness
- Risk Assessment
- Confidentiality maintenance
- Emotional intelligence
- Critical-thinking
- Strategic planning
- Conflict de-escalation
- Crisis Intervention
- Risk Management
- Inventory control
- Contract negotiation
- Evacuation protocols
- ID verification
- Regulatory compliance
- First Aid certification
- Market research
- Inventory management
- Process Improvement
- Negotiation proficiency
- Stakeholder communication
- Equipment calibration
Certification
- Certificate in Marketing Management, Varsity College (School of Business and Technology), 2004-12-01
- Certificate in Barbering, Barber and Nail Academy (Steiner International), 2008-08-31, International Men's Grooming specialist
- End User Computer Training, IT and Computer Concepts, 2006-09-01
- Call Centre Course, Tivumbeni Security Training Academy, 2006-10-01
- Grade A Course, Tivumbeni Security Training Academy, 2024-06-01, Basic principles of investigation, Action at scene of an incident, Questioning of witnesses, Principles of giving evidence, Court and court procedures, Human behaviour, Motivation and bargaining co-operation, Report writing, Security register, Interaction, +27219496693
- STCW Courses (Standards of Training, certification and Watchkeeping for Seaforces), STC-SA (Shipping and Transport College - South Africa), 24062, Marine Fire Prevention and Fire fighting, 2024-07-14, Personal Safety and Social Responsibility, 2024-07-18, Personal Survival Techniques, 2024-07-20, Proficiency in Designated Security Duties, 2024-07-22, Elementary First Aid, 2024-07-24, Security Awareness, 2024-07-27, Crisis Management and Human Behaviour, 2024-07-28, Crowd Management and Passenger Safety, 2024-08-02, +27214185062 / +27748888203
Languages
English
French
References
- Sylwyn Duploy, Supervisor and Team Leader, Flexicell, clientservices@flexicell.co.za, +27214437900, +27727714924, Oversaw advertising, promotions, and sales strategies for company's brand, products, goals, and services through seminars and presentations. Engaged directly with clients, effectively overcoming objections and resolving conflicts.
- Sandra Matthew, Salon Manager, Valkenberg Mental Hospital (Unisex Salon), +27214403312
- Michelle, Barber (International Men's Grooming Specialist), Valkenberg Mental Hospital (Unisex Salon), valkenberhospital@gmail.com, +27845878187, Executed men's haircuts and grooming services.
- Marlene De Wilzem, Student in Barbering, Barber and Nail Academy (Steiner International), barbersmailacademy@gmail.com, +27219136407
- Veronica, Principal, Barber and Nail academy (Steiner International), barbersmailacademy@gmail.com, +27219136407
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
Director (Shareholder/ Owner)
Tabala Waste (PTY) Ltd
09.2022 - Current
Security Officer (Grade A)
Byers Security Solutions and Associates
01.2019 - Current
Barber (International Men's Grooming Specialist)
Valkenberg Mental Hospital (Unisex Salon)
07.2009 - 06.2010
Filming Extra
Chameleon Casting agency
05.2007 - 11.2007
Outbound and inbound Retail Sales Consultant
Flexicell
10.2005 - 12.2007
Security Officer (Grade C)
Combat Force
02.1999 - 03.2006
Certificate in Marketing Management - Introduction to Marketing, Core Concepts of Marketing, Marketing planning and strategies, Marketing communication, Sales and Retail, Social Marketing and Responsibility, Marketing audits, Marketing implementation, Marketing mixes, The importance of providing exceptional and basic customer service to customers, clients, guests
Varsity College (School of Business and Technology)
Baccalaureate A4 - English, French, History, Geography, Philosophy, Mathematics, Physics, Physical Sciences, Biology
Lycee Karl Marx