Syan James
London
Summary
Customer-focused professional with experience in fast-paced environments and a background in music production and performance. Skilled in communication, teamwork, and organisational tasks, effectively managing responsibilities under pressure. Known for building positive relationships and enhancing customer experiences through proactive problem-solving and adaptability.
Overview
3
3
years of professional experience
Work History
Ticket Sales Assistant
Millwall Football Club
01.2025 - Current
- Facilitated ticket sales and distribution in high-volume, fast-paced environment, ensuring customer satisfaction
- Coordinated pre-paid collections, ticket upgrades, and on-demand printing with precision to enhance customer experience
- Delivered professional customer service, addressing enquiries and resolving issues to improve customer loyalty
- Demonstrated effective time management during busy periods
- Collaborated with team members to ensure smooth and organised matchday operations
Independent Catering
Mr Bartley
London, United Kingdom
10.2025 - 02.2026
- Developed and prepared nutritious meals tailored to individual dietary needs, enhancing client satisfaction
- Upheld high standards of hygiene, presentation, and time management, contributing to overall service quality
- Coordinated budgeting, organisation, and food preparation processes to ensure efficient operation
Work Experience – Nursery
kemi
London, United Kingdom
09.2023 - 09.2023
- Promoted early childhood development through structured play and learning activities, fostering engagement and growth.
- Facilitated group activities, including storytelling, music sessions, and outdoor play, to enhance children's social skills and teamwork.
- Used clear communication and patience to encourage positive behaviour, contributing to a supportive classroom environment.
Work Experience
Margret’s Music Industry
London, United kingdom
09.2023 - 09.2023
- Engaged in studio sessions for recording and audio editing to achieve high-quality sound production
- Developed vocal techniques focused on pitch control and breath management to improve performance quality
- Produced CDs and designed visual materials to enhance promotional efforts
- Designed and developed a website for a baby-focused music event
Work Experience
Ilderton Primary School
London, United Kingdom
09.2023 - 09.2023
- Clarified concepts to deepen student understanding
- Fostered a positive learning environment to boost student engagement
- Supported students in mathematics and reading, enhancing their academic performance
Education
Level 2 Music Production - Music performance level 3
Kingston College
London, UK01-2025
Level 3 Music Performance - Vocalist
Kingston College
London, UK04-2026
GCSEs - Mathematics, English Literature, English Language, Science, Sociology, Business, Geography
Kingsdale Foundation School
London, UKSkills
- Sales handling
- Customer Service Excellence
- Customer satisfaction
- Face-to-face selling
- Time management
- Multitasking efficiency
- Attention to detail
- Team Collaboration
- Effective communication
- Effective listening
- Conflict resolution
- Professional Communication
Hobbies and Interests
- Swimming
- Cooking
- Singing
Interests
- I love to sing and go to open mics
- i love reading
- i love to swim
- I love speaking to new people and learning about them
- I love learning new things
- I love learning about new cultures
Timeline
Independent Catering
Mr Bartley
10.2025 - 02.2026
Ticket Sales Assistant
Millwall Football Club
01.2025 - Current
Work Experience – Nursery
kemi
09.2023 - 09.2023
Work Experience
Margret’s Music Industry
09.2023 - 09.2023
Work Experience
Ilderton Primary School
09.2023 - 09.2023
Level 2 Music Production - Music performance level 3
Kingston College
Level 3 Music Performance - Vocalist
Kingston College
GCSEs - Mathematics, English Literature, English Language, Science, Sociology, Business, Geography
Kingsdale Foundation School