Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic
Swostika Gautam

Swostika Gautam

WOLVERHAMPTON,WEST MIDLAND,

Summary

Hospitality and customer service professional with experience in fine dining, bartending, sales, and care services in the UK and Nepal. Skilled in delivering excellent guest experiences, maintaining hygiene standards, and working in fast-paced environments. Currently completing BSc (Hons) Business Management at University of Wolverhampton and seeking hospitality opportunities.

Overview

6
6
years of professional experience

Work History

Night Care Assistant

WILLOW ROSE CARE HOME (MACC CARE)
STROUD AVENUE, WILLENHALL
05.2025 - Current

• Provided night care support to enhance safety and comfort of residents

• Responded to resident needs with professionalism and calmness to ensure a supportive environment

• Maintained hygiene and safeguarding standards to protect resident wellbeing

Waiter and Bartender - Fine Dining

THE NEW VICTORIA
DEANS ROAD, WOLVERHAMPTON
02.2024 - 09.2025

• Fine dining service and bar duties

• Guest handling and customer satisfaction

• Efficient service during busy periods

Waiter and Bartender - Fine Dining

THE BLUEBELL PUB & GURKHA (NEPALESE) RESTAURANT
THEN RYALL GROVE, WORCESTER
03.2023 - 02.2024

• Food & beverage service in fine dining setting

• Order handling and bar preparation

• Maintained cleanliness and teamwork

Sales Executive

YBO TRADE
KATHMANDU, NEPAL
01.2020 - 10.2022

• Customer engagement and sales promotion

• Achieved sales targets

• Handled client communication and records

Education

BSC HONS BUSINESS MANAGEMENT

University of Wolverhampton
Wolverhampton
01-2026

Skills

Customer service Fine dining service Bartending Sales & communication Care assistance Hygiene & food safety Teamwork Time management Problem solving Attention to detail Flexible working hours

Languages

English
Intermediate
B1
Hindi
Upper Intermediate
B2
Nepali
Proficient
C2

Timeline

Night Care Assistant

WILLOW ROSE CARE HOME (MACC CARE)
05.2025 - Current

Waiter and Bartender - Fine Dining

THE NEW VICTORIA
02.2024 - 09.2025

Waiter and Bartender - Fine Dining

THE BLUEBELL PUB & GURKHA (NEPALESE) RESTAURANT
03.2023 - 02.2024

Sales Executive

YBO TRADE
01.2020 - 10.2022

BSC HONS BUSINESS MANAGEMENT

University of Wolverhampton
Swostika Gautam