Summary
Overview
Work history
Education
Skills
Timeline
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Sweety Mithani

Liverpool,Merseyside

Summary

Metliculous CRM specialist adept at enhancing customer relationships and propelling sales through data-driven strategies and targeted campaigns

Overview

3
3
years of professional experience

Work history

CRM Marketing and Sales Assistant

INTX Cars Ltd.
Liverpool, Merseyside
07.2025 - 09.2025
  • Generated £50,000 in revenue within two months by leading CRM-driven lead generation and sales campaigns.
  • Expanded into the pharmaceutical and golf markets, increasing customer base by 25%.
  • Boosted web sales by 33% through strategic prospecting, cold calling, and targeted marketing.
  • Achieved high-performing CRM and email campaigns with 42% open rates and 18% CTR, exceeding industry benchmarks.
  • Enhanced lead scoring accuracy by 40% and CRM adoption by 90% through analytics and team collaboration.

Volunteer Marketing Consultant

Underwood Marketing Services
Liverpool, Merseyside
02.2025 - 09.2025
  • Monitored social media platforms, responding to customer enquiries and comments promptly.
  • Executed promotional campaigns across social media platforms, increasing brand visibility by 10%.
  • Developed engaging content for social media platforms, increasing follower engagement and brand visibility, leading to collaboration with IBM.
  • Participated in brainstorming sessions to generate innovative ideas for campaign themes and strategies.

Retail Supervisor and Sales Assistant

Clogau Gold of Wales Ltd
Cheshire
06.2024 - 06.2025
  • Devised visual merchandising techniques, enhancing product displays.
  • Mentored newly hired staff in upselling techniques, customer service, and product expertise.
  • Collaborated seamlessly with cross-functional teams on marketing initiatives.
  • Supported strategic development of agile frameworks to align with marketing KPIs.
  • Optimised collaboration using SharePoint, enhancing team output.

Sales Assistant

Ernest Jones
Liverpool, Merseyside
11.2023 - 06.2024
  • Fostered customer loyalty by cultivating connections with returning clients.
  • Supervised till operations seamlessly, decreasing customer wait times.
  • Demonstrated strong communication skills to deliver product information precisely.

Marketing Executive

Trading Tunnel
Gujarat
07.2022 - 07.2023
  • Expanded customer base by 30% in Canada, London, and the US through targeted outreach, localised marketing, and strategic partnerships.
  • Crafted and scheduled multi-channel content, driving 15% increase in online visibility and customer engagement.
  • Streamlined customer resource 100% accuracy in sales records, supporting better forecasting and budgeting.
  • Designed high-conversion marketing graphics in Canva, boosting ad click-through rates by 22% across digital platforms.

Education

Masters of Science - Marketing

University of Liverpool
Liverpool, Merseyside

Skills

    CRM-

  • Salesforce
  • Pipedrive
  • Surfe (formerly Leadjet)
  • Hubspot

    • Marketing and Analytics-

  • Google Analytics
  • SPSS (market research and data analysis)
  • Competitive and trend analysis
  • Marketing campaign management

    • Design and Content-

  • Canva (graphics, posts, media design)
  • Visual merchandising
  • Social media content creation

Timeline

CRM Marketing and Sales Assistant

INTX Cars Ltd.
07.2025 - 09.2025

Volunteer Marketing Consultant

Underwood Marketing Services
02.2025 - 09.2025

Retail Supervisor and Sales Assistant

Clogau Gold of Wales Ltd
06.2024 - 06.2025

Sales Assistant

Ernest Jones
11.2023 - 06.2024

Marketing Executive

Trading Tunnel
07.2022 - 07.2023

Masters of Science - Marketing

University of Liverpool

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