Sweety Mithani
Liverpool,Merseyside
Summary
Metliculous CRM specialist adept at enhancing customer relationships and propelling sales through data-driven strategies and targeted campaigns
Overview
3
3
years of professional experience
Work history
CRM Marketing and Sales Assistant
INTX Cars Ltd.
Liverpool, Merseyside
07.2025 - 09.2025
- Generated £50,000 in revenue within two months by leading CRM-driven lead generation and sales campaigns.
- Expanded into the pharmaceutical and golf markets, increasing customer base by 25%.
- Boosted web sales by 33% through strategic prospecting, cold calling, and targeted marketing.
- Achieved high-performing CRM and email campaigns with 42% open rates and 18% CTR, exceeding industry benchmarks.
- Enhanced lead scoring accuracy by 40% and CRM adoption by 90% through analytics and team collaboration.
Volunteer Marketing Consultant
Underwood Marketing Services
Liverpool, Merseyside
02.2025 - 09.2025
- Monitored social media platforms, responding to customer enquiries and comments promptly.
- Executed promotional campaigns across social media platforms, increasing brand visibility by 10%.
- Developed engaging content for social media platforms, increasing follower engagement and brand visibility, leading to collaboration with IBM.
- Participated in brainstorming sessions to generate innovative ideas for campaign themes and strategies.
Retail Supervisor and Sales Assistant
Clogau Gold of Wales Ltd
Cheshire
06.2024 - 06.2025
- Devised visual merchandising techniques, enhancing product displays.
- Mentored newly hired staff in upselling techniques, customer service, and product expertise.
- Collaborated seamlessly with cross-functional teams on marketing initiatives.
- Supported strategic development of agile frameworks to align with marketing KPIs.
- Optimised collaboration using SharePoint, enhancing team output.
Sales Assistant
Ernest Jones
Liverpool, Merseyside
11.2023 - 06.2024
- Fostered customer loyalty by cultivating connections with returning clients.
- Supervised till operations seamlessly, decreasing customer wait times.
- Demonstrated strong communication skills to deliver product information precisely.
Marketing Executive
Trading Tunnel
Gujarat
07.2022 - 07.2023
- Expanded customer base by 30% in Canada, London, and the US through targeted outreach, localised marketing, and strategic partnerships.
- Crafted and scheduled multi-channel content, driving 15% increase in online visibility and customer engagement.
- Streamlined customer resource 100% accuracy in sales records, supporting better forecasting and budgeting.
- Designed high-conversion marketing graphics in Canva, boosting ad click-through rates by 22% across digital platforms.
Education
Masters of Science - Marketing
University of Liverpool
Liverpool, MerseysideSkills
- Salesforce
- Pipedrive
- Surfe (formerly Leadjet)
- Hubspot
- Google Analytics
CRM-
Marketing and Analytics-
- SPSS (market research and data analysis)
- Competitive and trend analysis
- Marketing campaign management
- Canva (graphics, posts, media design)
- Visual merchandising
- Social media content creation
Design and Content-
Timeline
CRM Marketing and Sales Assistant
INTX Cars Ltd.
07.2025 - 09.2025
Volunteer Marketing Consultant
Underwood Marketing Services
02.2025 - 09.2025
Retail Supervisor and Sales Assistant
Clogau Gold of Wales Ltd
06.2024 - 06.2025
Sales Assistant
Ernest Jones
11.2023 - 06.2024
Marketing Executive
Trading Tunnel
07.2022 - 07.2023
Masters of Science - Marketing
University of Liverpool