Swati Swati
Luton,Bedfordshire
Summary
Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Administrative Assistant
Bestway
Swindon, Wiltshire
11.2022 - 08.2023
- Provided administrative support to the executive team, including scheduling meetings and managing calendars.
- Organized and maintained filing systems for physical and electronic documents, ensuring accuracy and confidentiality of records.
- Greeted visitors in a professional manner, responding to inquiries and directing them to appropriate personnel.
- Composed letters, memos, reports, emails, presentations and other written correspondence as required by management staff.
- Managed incoming calls while providing information or transferring callers to appropriate personnel.
- Ensured efficient operation of office equipment such as printers, copiers and fax machines.
- Processed invoices for payment using accounting software applications.
- Scheduled appointments between clients and customers and internal staff members.
- Answered questions from customers regarding products and services offered by the company.
Customer Service Representative
Oak furniture land
Swindon, Wiltshire
03.2022 - 07.2022
- Answered customer inquiries and provided accurate information regarding products and services.
- Assisted customers with product selection, ordering, billing, returns, exchanges and technical support.
- Performed administrative tasks such as filing paperwork, updating databases and generating reports.
- Resolved complex problems by working with other departments to provide solutions that meet customer needs.
Sales Advisor
concentrix
Gurugram, Haryana
06.2021 - 02.2022
- Provided customers with information on products and services available.
- Gathered customer feedback to improve sales strategies.
- Resolved customer complaints in a timely manner.
- Maintained accurate records of all sales activities, including contacts, accounts, orders, payments.
Accounts Executive
Magicon impax pvt Ltd
Delhi, Delhi
05.2018 - 08.2020
- Managed customer accounts by providing accurate invoices and payment information.
- Maintained up-to-date vendor contracts and agreements as well as other documentation related to accounts receivable and payable activities.
- Responded promptly to customer inquiries regarding billing issues or account status updates.
- Researched and resolved discrepancies between accounts payable and receivable records.
Education
Graduation in Accounting - accountancy
Delhi University
Delhi08.2016
Skills
- Appointment Scheduling
- Meeting Planning
- Bookkeeping
- Clerical Support
- Data Entry
- Spreadsheet Management
- Office Administration
- Invoice Processing
- Multi-Task Management
- Customer Service
- Excel Spreadsheets
Certification
- sage 50
- financial accounting
Languages
Hindi
First Language
English
Proficient (C2)
C2
Timeline
Administrative Assistant
Bestway
11.2022 - 08.2023
Customer Service Representative
Oak furniture land
03.2022 - 07.2022
Sales Advisor
concentrix
06.2021 - 02.2022
Accounts Executive
Magicon impax pvt Ltd
05.2018 - 08.2020
Graduation in Accounting - accountancy
Delhi University
- sage 50
- financial accounting
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