Swati Patra
London,United Kingdom
Summary
As an aspiring Data Engineer, I bring forward my rich background in IT industry across banking and e-commerce domain, underpinned by knowledge in Azure, Python and Apache Spark. My 12+ years of experience have honed my analytical prowess and problem-solving capabilities, evidenced by my contributions to high-stakes projects and IT stability initiatives. With a passion for data-driven decision-making, I am eager to leverage my technical expertise and innovative approach in the realm of data engineering.
Overview
12
12
years of professional experience
7
7
years of post-secondary education
Work history
IT Support Analyst
UBS
London
01.2020 - 01.2025
- Managed a payment application support team, implementing Shell scripts for automation and data analysis tasks, significantly enhancing operational efficiency
- Developed and maintained SPLUNK and AppDynamics dashboards, utilizing my analytical skills to improve application health monitoring and performance analytics
- Directed efforts in ensuring compliance with risk management pertaining to audit, regulatory standards, and business continuity management policies
- Led a cross-geographical team, coordinating efforts in application stability and compliance, showcasing strong leadership and problem-solving skills
Technology Analyst
Infosys Limited
London
04.2016 - 01.2020
- Service transition lead with thorough experience in SDLC process, ITIL methodology and people management
- Directed technical support within Wealth Management, incorporating Python for scripting and automation, which played a pivotal role in streamlining processes
- Played a crucial role in improving the Customer Satisfaction Index (CSI) through innovative problem-solving and system enhancements
- Managed significant incidents and performed root cause analysis, demonstrating acute analytical abilities and a commitment to operational excellence
System Engineer/Senior System Engineer
Infosys Limited
Bangalore
12.2012 - 03.2016
- Engaged in Application Management Services for GAP's e-commerce platform, employing data engineering skills in processing and analyzing large data sets with Hadoop
- Innovated with automation tools that reduced incident counts, showcasing my problem-solving skills and technical proficiency
Education
Bachelor of Technology - Applied Electronics Engineering
SIT
Bhubaneswar, Odisha 01.2007 - 01.2011
Higher Secondary Certificate Examination - undefined
St. Joseph Convent School
01.2005 - 01.2007
Senior Secondary Certificate Examination - undefined
St. Joseph Convent School
01.2004 - 01.2005
Skills
- Python
- Hadoop
- Shell scripting
- PL/SQL
- Oracle
- MSQL
- PostgreSQL
- Hive
- Pig
- LINUX
- UNIX
- SQL
- Business Objects
- Abinitio
- Autosys
- Cron
- Tableau
- SPLUNK
- CA Workload
- JIRA
- Confluence
- SNOW
- AppDynamics
- Unix
- Windows
Additional Information
Active participation in NGO 'ZEAL,' contributing towards the upliftment of children from lower societal strata, reflecting a commitment to social responsibility.
Custom
- Databricks certified engineer
- AZ900 – Microsoft certified Azure Fundamentals
- Oracle 9i Sun Certified.
- Recognized as Top Contributor twice and awarded the BRAVO award for highest incident resolution.
- Developed an automation tool, significantly reducing incident counts by 5%, demonstrating innovation and a strong problem-solving orientation.
Timeline
IT Support Analyst
UBS
01.2020 - 01.2025
Technology Analyst
Infosys Limited
04.2016 - 01.2020
System Engineer/Senior System Engineer
Infosys Limited
12.2012 - 03.2016
Bachelor of Technology - Applied Electronics Engineering
SIT
01.2007 - 01.2011
Higher Secondary Certificate Examination - undefined
St. Joseph Convent School
01.2005 - 01.2007
Senior Secondary Certificate Examination - undefined
St. Joseph Convent School
01.2004 - 01.2005
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