swani .
London,.
Summary
Outgoing and friendly Receptionist delivering customer service and administrative excellence in all facets of clerical support and public interaction. Excels in calendar management and scheduling, data entry and database administration.
Overview
2
2
years of professional experience
Work history
Crew Trainer
McDonald's
London, neasden
02.2022 - 09.2023
- Identified training needs and recommended action to appropriate supervisor.
- Drove compliance to company standards by reinforcing rules and procedures.
- Encouraged professional development and goal setting for all staff.
Receptionist
Celtic Manor Resort
Cardiff, Cardiff
10.2022 - 02.2023
- Delivered front of house duties with warm and professional manner.
- Answered and helped resolve enquiries from clients, vendors and general public.
- Used clinic software system to generate invoices and process client payments.
Cashier
way 2 save
London, neasden
03.2023 - Current
- Used cash registers and POS systems to request and record customer orders and compute transactions.
- Handled cash and card payments with precision, maintaining customer confidentiality and discretion throughout.
- Answered questions about store policies and concerns politely and professionally, supporting positive customer experiences.
Education
Master of Business Administration - business
Cardiff Metropolitan University
Cardiff 01.2022 -
Bachelor of Arts -
Maharshi Dayanand University
Haryana, India 04.2001 -
Skills
- Staff education and training
- Sales strategies
- Telemarketing
- Customer service
- Communication
- Time Management
- Till accuracy
- Account management
Timeline
Cashier
way 2 save
03.2023 - Current
Receptionist
Celtic Manor Resort
10.2022 - 02.2023
Crew Trainer
McDonald's
02.2022 - 09.2023
Master of Business Administration - business
Cardiff Metropolitan University
01.2022 -
Bachelor of Arts -
Maharshi Dayanand University
04.2001 -
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